---
title: "What is the process to access inventory counts if the config is locked?"
slug: "how-to-access-inventory-counts-if-the-config-is-locked"
updated: 2026-10-15T00:48:57Z
published: 2026-10-15T00:48:57Z
canonical: "help.servicetitan.com/how-to-access-inventory-counts-if-the-config-is-locked"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the process to access inventory counts if the config is locked?

## Problem

Sometimes, you can't access inventory counts because the configuration is locked.

## Solution

### What is the process to access inventory counts if the config is locked?

In order to enable inventory counts, please contact your Customer Success or Implementation manager. In the meantime you can [learn more about Inventory Counts](/construction/docs/inventory-counts-home).