---
title: "How does Reserve with Google create unassigned jobs and can we turn this setting off?"
slug: "how-does-reserve-with-google-create-unassigned-jobs-can-we-turn-this-setting-off"
updated: 2026-10-15T00:54:57Z
published: 2026-10-15T00:54:57Z
canonical: "help.servicetitan.com/how-does-reserve-with-google-create-unassigned-jobs-can-we-turn-this-setting-off"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How does Reserve with Google create unassigned jobs and can we turn this setting off?

## Problem

A job was created through the Reserve with Google integration. The job remained unassigned and was overlooked by the office staff.

## Solution

1. Go to **Settings > Integrations > Marketing Integrations**.
2. Click **Edit** next to the Reserve with Google integration.
3. Go to the *Availability* section to see if **Automatically create a job on the Dispatch Board** is selected. If it's selected, then the integration will automatically create unassigned jobs instead of booking requests in ServiceTitan.
4. If you no longer want the integration to create unassigned jobs, deselect **Automatically create a job on the Dispatch Board** and save your changes.
5. Now, requests will come in as booking requests for your team to review and book jobs manually.

For more, see [Reserve with Google Booking Integration.](/construction/docs/reserve-with-google-booking-integration-and-scheduling-pro)

> [!NOTE]
> **Note:** If Scheduling Pro overrides your Reserve with Google integration, edit Scheduling Pro instead by turning off the **Send Scheduling Pro appointments as jobs to the Dispatch Board** setting in the Booking Preferences section of Scheduling Pro Scheduler Details. For more, see [Scheduling Pro Onboarding Part 1: Set up quick settings](/construction/docs/scheduling-pro-onboarding-part-1-set-up-quick-settings).

The main scheduling and dispatching view in ServiceTitan showing all jobs, technicians, and appointment times in a grid or map layout.

**What it does:** Gives dispatchers a real-time view of the day's work to manually assign, drag-and-drop, or adjust job assignments.

**Also called:** Schedule board, Dispatch view

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

ServiceTitan's advanced scheduling add-on that adds smart capacity management, technician skill matching, and zone-based booking rules.

**What it does:** Ensures the right technician is booked for the right job at the right time, maximizing daily revenue and reducing travel waste.

**Also called:** Advanced scheduling, Smart scheduling

**Tags:** Scheduling Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)