---
title: "How do I run a report for duplicate customer or location records in ServiceTitan?"
slug: "how-do-i-run-a-report-for-duplicate-customer-or-location-records-in-servicetitan"
updated: 2026-10-15T01:23:23Z
published: 2026-10-15T01:23:23Z
canonical: "help.servicetitan.com/how-do-i-run-a-report-for-duplicate-customer-or-location-records-in-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I run a report for duplicate customer or location records in ServiceTitan?

## Introduction

You can run a *Duplicate Customers* or *Duplicate Locations* report in ServiceTitan. Review the results and merge any duplicate records to clean up your database.

## Problem

How can I run a report to find duplicate customer or Location Records?

## Solution

### Create Duplicate Customer or Location Reports

1. Go to **Reports** .
2. [Create a report](/construction/docs/create-custom-reports) using the *Duplicate Customers* or *Duplicate Locations* report template. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-run-a-report-for-duplicate-customer-or-location-records-in-servicetitan-image-tr5h3cww.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A58Z&se=2026-10-31T02%3A49%3A58Z&sr=c&sp=r&sig=%2BxpHjnkrXn8wUIzflnKRa5efoZFn4Go5o%2FEKO%2F8B%2Fsg%3D)
3. Run the report to generate the list of possible duplicates.
4. Review the results and merge any duplicate records by following the steps in [Merge and unmerge duplicate customer and location records](/construction/docs/merge-and-unmerge-duplicate-customer-and-location-records).

A physical service address associated with a customer, containing all jobs, equipment, and history for that property.

**What it does:** Separates service history by property so businesses serving customers with multiple locations can track work at each site.

**Also called:** Service address, Property record

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)