---
title: "How do I remove sync data options for journal entries in ServiceTitan?"
slug: "how-do-i-remove-sync-data-options-for-journal-entries-in-servicetitan"
updated: 2026-10-15T00:34:15Z
published: 2026-10-15T00:34:15Z
canonical: "help.servicetitan.com/how-do-i-remove-sync-data-options-for-journal-entries-in-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I remove sync data options for journal entries in ServiceTitan?

## Problem

Users cannot see the *Remove Sync Data* option for journal entries due to missing permissions in their user profile.

## Solution

### Enable the Journal Entries permission in Enterprise Hub

1. As an Administrator user, [log into](https://enterprise-hub.servicetitan.com) Enterprise Hub.
2. Click **User Management**.
3. In the side panel, click **Roles**.
4. Select the role that needs permission updates.
5. In the *ServiceTitan permissions* tab, enable the *Can View & Edit* permission for *Journal Entries*. ![Dropdown menu showing access options for journal entries with selection highlighted.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-remove-sync-data-options-for-journal-entries-in-servicetitan-image-umzx699b.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A37Z&se=2026-10-31T02%3A43%3A37Z&sr=c&sp=r&sig=OQEMxYz%2BCG4WcJn%2F2dJUR1aeb%2BEiMbp3%2Fwk2MlWC77A%3D)
6. Save changes.
7. Remove sync data to delete the entry from QuickBooks. For more, see [Remove journal entry sync data](/construction/docs/manage-journal-entries#remove-journal-entry-sync-data).