---
title: "How do I find my monthly outbound call count?"
slug: "how-do-i-find-my-monthly-outbound-call-count"
updated: 2026-10-15T01:22:41Z
published: 2026-10-15T01:22:41Z
canonical: "help.servicetitan.com/how-do-i-find-my-monthly-outbound-call-count"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I find my monthly outbound call count?

## Problem

You need to see how many outbound calls your team made in a month.

## Solution

### Workflow Summary

You can create a custom report based on the Calls report template. You can also use Search to find outbound calls with month-to-date range. The call total appears in the bottom right corner.

### Create a Calls report

1. Go to **Reports** in the main navigation menu.
2. Click **Create Report**.
3. Under *Choose report type*, select **All**.
4. Under *Select a report template*, select **Calls.** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-find-my-monthly-outbound-call-count-image-a7frkdwz.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A59Z&se=2026-10-31T01%3A42%3A59Z&sr=c&sp=r&sig=km02lDO%2Bf4uV2gUUMwVzi%2BNviQl9YUBkukUnqzrbu%2Bc%3D)
5. Make sure the **Direction** column is selected for your report. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-find-my-monthly-outbound-call-count-image-lrbxfsgd.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A59Z&se=2026-10-31T01%3A42%3A59Z&sr=c&sp=r&sig=km02lDO%2Bf4uV2gUUMwVzi%2BNviQl9YUBkukUnqzrbu%2Bc%3D)
6. Add or remove additional columns from your report, then click **Next**.
7. Give the report a name, select the category where the report displays on the main Reports screen, and provide an optional description for the report.
8. When you're finished, click **Save**.
9. On the report that opens, set the *From - To* filter to **Last Month**. This shows the call information for the last month. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-find-my-monthly-outbound-call-count-image-ulywae3j.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A59Z&se=2026-10-31T01%3A42%3A59Z&sr=c&sp=r&sig=km02lDO%2Bf4uV2gUUMwVzi%2BNviQl9YUBkukUnqzrbu%2Bc%3D)
10. When you're finished setting filters, click **Run Report**.
11. The report runs and lists call information in a table.
12. On the *Direction* column, click **Filter ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-find-my-monthly-outbound-call-count-image-a9rlwr5s.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A59Z&se=2026-10-31T01%3A42%3A59Z&sr=c&sp=r&sig=km02lDO%2Bf4uV2gUUMwVzi%2BNviQl9YUBkukUnqzrbu%2Bc%3D)**.
13. Under the first *Contains* field, type **Outbound**. Then click **Filter**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-find-my-monthly-outbound-call-count-image-14r254ox.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A59Z&se=2026-10-31T01%3A42%3A59Z&sr=c&sp=r&sig=km02lDO%2Bf4uV2gUUMwVzi%2BNviQl9YUBkukUnqzrbu%2Bc%3D)
14. The report results update, showing only Outbound calls.

### Use Search

1. Go to **Search** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-search.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A59Z&se=2026-10-31T01%3A42%3A59Z&sr=c&sp=r&sig=km02lDO%2Bf4uV2gUUMwVzi%2BNviQl9YUBkukUnqzrbu%2Bc%3D) in the top toolbar.
2. From the first dropdown, select **Call**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-find-my-monthly-outbound-call-count-image-0jqfks8b.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A59Z&se=2026-10-31T01%3A42%3A59Z&sr=c&sp=r&sig=km02lDO%2Bf4uV2gUUMwVzi%2BNviQl9YUBkukUnqzrbu%2Bc%3D)
3. From the *Call Direction* dropdown, select **Outbound**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-find-my-monthly-outbound-call-count-image-rgcpo7d8.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A59Z&se=2026-10-31T01%3A42%3A59Z&sr=c&sp=r&sig=km02lDO%2Bf4uV2gUUMwVzi%2BNviQl9YUBkukUnqzrbu%2Bc%3D)
4. Set *Date From* to the first date of the last month. For example, enter August 1.
5. Set the *Date To* to the last date of the last month. For example, August 31. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-find-my-monthly-outbound-call-count-image-g44qhq9h.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A59Z&se=2026-10-31T01%3A42%3A59Z&sr=c&sp=r&sig=km02lDO%2Bf4uV2gUUMwVzi%2BNviQl9YUBkukUnqzrbu%2Bc%3D)
6. When you're finished setting search parameters, click **Search**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-find-my-monthly-outbound-call-count-image-nqj67z31.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A59Z&se=2026-10-31T01%3A42%3A59Z&sr=c&sp=r&sig=km02lDO%2Bf4uV2gUUMwVzi%2BNviQl9YUBkukUnqzrbu%2Bc%3D)
7. The search results update, showing you all Outbound calls from the last month.
8. Export the search results to either XLSX or CSV by clicking ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-find-my-monthly-outbound-call-count-image-h511y0t5.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A59Z&se=2026-10-31T01%3A42%3A59Z&sr=c&sp=r&sig=km02lDO%2Bf4uV2gUUMwVzi%2BNviQl9YUBkukUnqzrbu%2Bc%3D) and selecting the export format. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-find-my-monthly-outbound-call-count-image-5l7i0oym.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A42%3A59Z&se=2026-10-31T01%3A42%3A59Z&sr=c&sp=r&sig=km02lDO%2Bf4uV2gUUMwVzi%2BNviQl9YUBkukUnqzrbu%2Bc%3D)