---
title: "How do I enable permissions in Enterprise Hub to deactivate technician profiles in ServiceTitan?"
slug: "how-do-i-enable-permissions-enterprise-hub-deactivate-technician-profiles-servic"
updated: 2026-10-15T00:33:38Z
published: 2026-10-15T00:33:38Z
canonical: "help.servicetitan.com/how-do-i-enable-permissions-enterprise-hub-deactivate-technician-profiles-servic"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I enable permissions in Enterprise Hub to deactivate technician profiles in ServiceTitan?

## Problem

Users cannot deactivate Technician Profiles because they lack access to the *User Management* module in Enterprise Hub and do not have the necessary permissions enabled for their role.

## Solution

Follow the steps below to solve the issue.

### Enable the User Management module in Enterprise Hub

1. As an Administrator user, [log into](https://enterprise-hub.servicetitan.com) Enterprise Hub.
2. Click **User Management**.
3. In the side panel, click **Roles**.
4. Select the role that needs permission updates.
5. In the *EnterpriseHub permissions* tab, enable User Management related permissions. ![User management permissions including view, edit, create, manage roles, and MFA options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-enable-permissions-in-enterprise-hub-to-deactivate-technician-profiles-in-servicetitan-image-rlhf66ke.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A44%3A39Z&se=2026-10-31T02%3A44%3A39Z&sr=c&sp=r&sig=cy4fH7n4haaicrIdPAKUrJ3YfTbR3zmad1%2FEPSTg53U%3D)
6. Go to the *ServiceTitan permissions* tab.
7. Enable Activate/deactivate employees.![ServiceTitan permissions interface showing employee activation and dashboard editing options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-enable-permissions-in-enterprise-hub-to-deactivate-technician-profiles-in-servicetitan-image-npr4je39.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A44%3A39Z&se=2026-10-31T02%3A44%3A39Z&sr=c&sp=r&sig=cy4fH7n4haaicrIdPAKUrJ3YfTbR3zmad1%2FEPSTg53U%3D)
8. Save changes.

The user record for a field technician in ServiceTitan, containing schedule, skills, pay rates, certifications, and performance history.

**What it does:** Centralizes all information needed to schedule, pay, and evaluate a technician from a single record.

**Also called:** Tech profile, Field user record

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)