---
title: "How do I create a report that shows all technician activities?"
slug: "how-do-i-create-a-report-that-shows-all-technician-activities"
updated: 2026-10-15T01:23:07Z
published: 2026-10-15T01:23:07Z
canonical: "help.servicetitan.com/how-do-i-create-a-report-that-shows-all-technician-activities"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I create a report that shows all technician activities?

## Problem

You need a report that shows all technician activities, not just paid time.

## Solution

### Create a custom report

You can create a custom report based on the *Timesheets* template that includes details about timesheet activities.

1. Go to **Reports** in the main navigation menu.
2. Click **Create Report**.
3. On the *New Report* screen that opens, select a report type. If you're unsure which to select, click **All**.
4. Under *Select a report template*, choose the **Timeshets** report template. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-create-a-report-that-shows-all-technician-activities-image-cibd6e9s.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)
5. Under *Columns to be displayed in the report*, select the following columns:
  1. Name
  2. Business Unit
  3. Timesheet Activity Date
  4. Job ID
  5. Location Name
  6. Timesheet Category
  7. Timesheet Activity
  8. Start Time
  9. End Time
  10. Duration (Decimal)
  11. Duration (hh:mm)
  12. Timesheet Business Unit
  13. Timesheet Memo
6. If you need more information about the timesheet activity, you can add additional columns at this step.
7. When you're finished, click **Next**.
8. On the *Set Details* screen, enter a **Name**, **Category** and optional **Description**.
9. When you're finished, click **Save**.

### Run the report

1. Use the following filters to narrow down your report results:
  1. Use the **From - To** filter to select a time frame for your report. You can:

    - Use the calendar to select a specific date range and then click **Apply**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/date-picker.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)
    - Use the left menu to select a preset date range:
      - **Today:** From 12:00 AM to the current time.
      - **Yesterday:** Previous day, from 12:00 AM to 11:59 PM.
      - **This Week:** From Monday through Sunday of the current week.
      - **Week to Date:** From Monday through the current date of the current week.
      - **Last 7 Days:** Previous seven days, including today.
      - **Last 14 Days:** Previous 14 days, including today.
      - **Last 30 Days:** Previous 30 days, including today.
      - **Month to Date:** From the first of the current month to the current day.
      - **Last Month:** Entire month before the current month. For example, if the date is February 5, the entire month of January.
      - **Last 90 Days:** Previous 90 days, including today.
      - **This Quarter:** Current quarter, including future dates. For example, if the date is April 25, from April 1 - June 30.
      - **Last Quarter:** Entire quarter before the current quarter. For example, if the date is April 25, from January 1 - March 31.
      - **Quarter to Date:** From the first day of the current quarter to the current day.
      - **Year to Date:** From January 1 of the current year to the current day.
      - **Last 365 Days:** Previous 365 days, including today.
      - **Last Year:** From January 1 of the previous year to December 31.
  2. Use the Business Unit filter to select a business unit for your report.

    - Click the dropdown to select individual BUs. ![Dropdown menu showing selected business units including HVAC options and plumbing services.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/bu-filter.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)
    - To report on BU categories such as trade or division, click **Filter** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-filter-alt.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D), select the BU categories you want to include, and click **Filter**. ![Filter options for Business Unit including Trade and Division selections.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/bu-category-filter.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)

> **Note:** How BU filters are applied depends on the key performance indicator (KPI). Hover over a column header for details. *![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/new-customers-report-image-zalqx68l.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A43%3A38Z&se=2026-10-31T02%3A43%3A38Z&sr=c&sp=r&sig=vyPMy5jtP7XJ%2BniC45kQr2nxsWmoG5Hb3%2FGCNIhyrfA%3D)*
  3. Use the **Employees** filter to select one or more employee to see the results of.
2. When you're finished setting filters, click **Run Report**.