---
title: "How do I create a report that shows all jobs that are on hold?"
slug: "how-do-i-create-a-report-that-shows-all-jobs-that-are-paused"
updated: 2026-10-15T01:23:03Z
published: 2026-10-15T01:23:03Z
canonical: "help.servicetitan.com/how-do-i-create-a-report-that-shows-all-jobs-that-are-paused"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I create a report that shows all jobs that are on hold?

## Problem

You want a report that shows all jobs currently on hold at your company.

## Solution

### Workflow Summary

Create a report using the *Jobs* report template that includes the *Status* column. Then, filter the entire report by **Job Start Date**, and filter the *Status* column by **On Hold**.

### Create a Jobs report

1. Go to the navigation bar and click **Reports**.
2. Click **Create Report**.
3. Under *Choose report type*, select **All**.
4. Under *Select a report template*, select **Jobs**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-create-a-report-that-shows-all-jobs-that-are-paused-image-joufpd0m.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A51%3A19Z&se=2026-10-31T01%3A51%3A19Z&sr=c&sp=r&sig=Qob4X%2Bb6Ej9b0TWbJriyM%2F33AhXF6hg2P1OKZN%2FMC1M%3D)
5. In the *Columns to be displayed in the report* section, add the following columns:
  1. Job #
  2. Job Type
  3. Status
6. Add or remove additional columns from your report as needed, then click **Next**.
7. Give the report a name, select the category where the report displays on the main *Reports* screen, and provide an optional description for the report.
8. When finished, click **Save**.
9. In the *Filter by* field, select **Job Start Date**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-create-a-report-that-shows-all-jobs-that-are-paused-image-j713ziwr.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A51%3A19Z&se=2026-10-31T01%3A51%3A19Z&sr=c&sp=r&sig=Qob4X%2Bb6Ej9b0TWbJriyM%2F33AhXF6hg2P1OKZN%2FMC1M%3D)
10. Click **Run Report**.
11. The report runs and shows results in a table. Click the **Filter ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-create-a-report-that-shows-all-jobs-that-are-paused-image-1xiikk67.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A51%3A19Z&se=2026-10-31T01%3A51%3A19Z&sr=c&sp=r&sig=Qob4X%2Bb6Ej9b0TWbJriyM%2F33AhXF6hg2P1OKZN%2FMC1M%3D)** in the *Status* column.
12. Set the first field to **Is Equal To**, enter **Hold** in the second field, then click **Filter**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-create-a-report-that-shows-all-jobs-that-are-paused-image-pwyymxhy.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A51%3A19Z&se=2026-10-31T01%3A51%3A19Z&sr=c&sp=r&sig=Qob4X%2Bb6Ej9b0TWbJriyM%2F33AhXF6hg2P1OKZN%2FMC1M%3D)
13. The report results update to show only jobs that have started and are on hold.

> **Note:** You can also add the *Paused* column to see if a technician has marked an appointment within the job as paused. If you want to see paused appointments, do not follow step 11-12.