---
title: "Credit-card-paid purchase orders export as open bills to accounting"
slug: "how-do-i-change-invoice-numbering-to-5-digits-and-export-purchase-orders"
updated: 2026-10-15T00:50:33Z
published: 2026-10-15T00:50:33Z
canonical: "help.servicetitan.com/how-do-i-change-invoice-numbering-to-5-digits-and-export-purchase-orders"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Credit-card-paid purchase orders export as open bills to accounting

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/anvil-wrench.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A39%3A31Z&se=2026-10-31T03%3A39%3A31Z&sr=c&sp=r&sig=hEP52bo8SdgB6PFzGZ9hyDbRZp5EisitECx3sIx5BkQ%3D) Troubleshooting **Role:** Office employees · Accountants · Administrators · All business types**Area:** Purchasing · Payables · QuickBooks Online integration · All versions

## **What you're seeing**

Your technicians buy materials in the field with a company credit card, so the purchase order is already paid before it's created in ServiceTitan. When those POs are received, ServiceTitan automatically creates a vendor bill, and that bill exports to your accounting system (for example, QuickBooks Online) as an open payable, even though the purchase was already paid. This leaves you sorting through vouchers to find which ones are actually open.

## **Why this happens**

**Reason 1**

**Automatic bill creation turns every received PO into an exportable payable.** When the setting to automatically create a bill on receipt is on, receiving a PO creates a vendor bill, and vendor bills export to your accounting system as payables. ServiceTitan doesn't track the PO itself as paid, so a credit-card-paid PO still produces a bill that exports as an open payable.

## **How to fix it**

Turn off automatic bill creation, then create bills by hand only for the POs that will actually get a vendor bill.

### **1****Turn off automatic bill creation and bill received POs manually**

1. In the navigation bar, click **Settings**.
2. In the side panel, go to **Purchasing** (or **Inventory**, if your account uses the Inventory module) > **Configuration** > **Purchasing** tab.
3. Locate the **Create Bill when PO is Received Automatically** setting.
4. Deselect this setting to stop automatic vendor bill creation for received POs, then click **Save**.
5. When a PO is received, a receipt is generated automatically. For only the POs that will have a vendor bill, create the bill manually from the receipt (**Purchasing** or **Inventory** > **Receipts** > open the receipt > **Actions** > **Create Bill**).

> [!NOTE]
> **✓ Done ·** Credit-card-paid POs no longer generate an automatic vendor bill, so they don't export to your accounting system as open payables. Only the POs you manually bill create a payable.

## **Still not working?**

If credit-card-paid POs still export as open bills, contact ServiceTitan Technical Support at [**go.servicetitan.com/ask**](https://go.servicetitan.com/ask) with:

- The purchase order number(s) and the vendor
- Your accounting integration (for example, QuickBooks Online)
- Whether the "Create Bill when PO is Received Automatically" setting is currently on or off
- How your team records credit-card field purchases today

## **Want to learn more?**

[**Create bills for purchase orders ›**](https://help.servicetitan.com/construction/docs/create-bills-for-purchase-orders) Walks through the automatic and manual bill-creation settings for received POs.