---
title: "How can I temporarily forward calls for a specific day in Phones Pro?"
slug: "how-can-i-temporarily-forward-calls-for-a-specific-day-in-phones-pro"
updated: 2026-10-15T01:11:39Z
published: 2026-10-15T01:11:39Z
canonical: "help.servicetitan.com/how-can-i-temporarily-forward-calls-for-a-specific-day-in-phones-pro"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I temporarily forward calls for a specific day in Phones Pro?

## Problem

You need to forward calls to an answering service on a specific day at a certain time.

## Solution

Mark the day as closed in *Business Hours* and set **Closed Hours Routing** to your answering service.

### Edit your Closed Hours

1. In [DialPad](https://dialpad.com/), go to **Admin Settings > Office > Main line**.
2. Click **Business Hours and Call Routing**.
3. In the *Business Hours* section, select **Only during specific hours** to specify your open and closed hours.
4. In the *Call Routing* section, click **Edit Call Routing**.
5. Select **Closed Hours Routing** and edit the *Routing Options* to route the calls to an external number.

> [!NOTE]
> **Note:** You need to edit the business hours again the following week to revert to the original settings.