---
title: "How can I set up an alert or email notification to notify me when a customer books a job through the Scheduling Pro widget?"
slug: "how-can-i-set-up-alert-email-notification-customer-books-job-scheduling-pro-widg"
updated: 2026-10-15T01:33:08Z
published: 2026-10-15T01:33:08Z
canonical: "help.servicetitan.com/how-can-i-set-up-alert-email-notification-customer-books-job-scheduling-pro-widg"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I set up an alert or email notification to notify me when a customer books a job through the Scheduling Pro widget?

## Problem

Jobs booked through Scheduling Pro go to the unassigned list without notification. This requires constant monitoring of unassigned jobs.

## Solution

Follow the steps below to solve the issue.

### Set up a Booked Job alert

1. Go to the top toolbar and click **Settings**.
2. In the side panel, click **Integrations > Alerts**. For more, see [Use alerts](/v1/docs/use-alerts).
3. Click **Add**.
4. Select the **Booked Job** option as the alert type.
5. Select your preferred delivery method.
6. Add recipients for the alert.
7. Add filters if needed.
8. Add a tag that matches your *Scheduling Pro* default tag.

> [!NOTE]
> **Note:** Check the list and add any missing tag types. For more, see [Add tag types](/construction/docs/manage-tags#add-tag-types).
9. Click **Save**.
10. Test the alert by creating a booking through your Scheduling Pro widget.

ServiceTitan's advanced scheduling add-on that adds smart capacity management, technician skill matching, and zone-based booking rules.

**What it does:** Ensures the right technician is booked for the right job at the right time, maximizing daily revenue and reducing travel waste.

**Also called:** Advanced scheduling, Smart scheduling

**Tags:** Scheduling Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)