--- title: "How can I fix unexpected item limits in Discounts and Fees for accurate sales reports?" slug: "how-can-i-fix-unexpected-item-limits-in-discounts-and-fees" updated: 2026-10-15T01:17:06Z published: 2026-10-15T01:17:06Z canonical: "help.servicetitan.com/how-can-i-fix-unexpected-item-limits-in-discounts-and-fees" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # How can I fix unexpected item limits in Discounts and Fees for accurate sales reports? ## ## Problem A limit was mistakenly set on the item under Discounts and Fees. This caused incorrect gross figures in sales reports. ## Solution ### ### Change discount type 1. Go to the navigation bar and click **Pricebook**. 2. In the side menu, click **Discounts & Fees**. 3. Find the item. 4. Click ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-edit.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A50%3A33Z&se=2026-10-31T05%3A50%3A33Z&sr=c&sp=r&sig=k%2BYq8OBLTYicXA5P6SnuzhZ%2F3cpnZtKMWPtstKox0LA%3D) . 5. In the **Discount Type** field, change the discount type from *Fixed Amount* to *Percentage*. 6. Set the *Discount Limit* to zero. 7. Change *Discount Type* back to *Fixed Amount.* 8. Enter the correct amount. 9. Save your changes. This process removes the unexpected limit and ensures your sales reports are accurate.