---
title: "How can I check if my JB360 Warranties connection is still working?"
slug: "how-can-i-check-if-my-jb360-warranties-connection-is-still-working"
updated: 2026-10-15T00:59:10Z
published: 2026-10-15T00:59:10Z
canonical: "help.servicetitan.com/how-can-i-check-if-my-jb360-warranties-connection-is-still-working"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I check if my JB360 Warranties connection is still working?

## Problem

You can't see the API integrations page in ServiceTitan Settings. You also want to check to see if the JB360 Warranties connection is still set up properly.

## Solution

### Make sure you have the appropriate permissions

In order to obtain setup options for integrations, make sure you have the following permissions enabled:

- Generate API Application Key
- Manage API Application Access

If you require these permissions, contact an administrator on your team.

### Check the JB360 Warranties connection status

1. Go to **Settings** ![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A31Z&se=2026-10-31T03%3A40%3A31Z&sr=c&sp=r&sig=D%2B9tNbWURZ5Sn0VboIJdjxXFkVGUa8F68Wmk5EpaAus%3D) in the top toolbar.
2. Go to **Integrations > API Application Access**.
3. Look for **JB360 Warranties** connection in the *App Name* column.
4. Ensure the **Enable Access** toggle is still turned on.