---
title: "How adjustment invoices display in Quickbooks"
slug: "how-adjustment-invoices-display-in-quickbooks"
updated: 2026-10-15T00:17:42Z
published: 2026-10-15T00:17:42Z
canonical: "help.servicetitan.com/how-adjustment-invoices-display-in-quickbooks"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How adjustment invoices display in Quickbooks

## Overview

This article explains how adjustment invoices from ServiceTitan appear in QuickBooks. Depending on whether the adjustment results in a net-positive or net-negative amount, QuickBooks will display it as an invoice or a credit memo. The examples below show how a net-negative adjustment invoice exports and how it affects your transaction journal and reporting.

---

### 

#### Who uses this feature

- Administrators, office employees, managers, accountants, and bookkeepers
- Applies to all business types
- Applies to all trades

#### Feature configuration

- Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details.

## Things to know

- An adjustment invoice, with a net-postive value, will export as an invoice to QuickBooks.
- An adjustment invoice, with a net-negative value, will export to QuickBooks as a credit memo.

## Example: Exporting a net-negative adjustment invoice to QuickBooks

In the following example, we'll show you how a net-negative adjustment invoice will export and impact QuickBooks. In this example, we will be using a bad debt item mapped to a "bad debt" expense account.

You have created an adjustment invoice with a net negative amount in ServiceTitan.

![Invoice details for Andrew Litvak, including subtotal, tax, and total amounts.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-adjustment-invoices-display-in-quickbooks-image-oqnib9vp.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A21%3A20Z&se=2026-10-31T04%3A21%3A20Z&sr=c&sp=r&sig=C%2FglG0auoLxWdwK1GkCJ5VjNBagFUHlYuibibbUMK08%3D)

The adjustment invoice in exports to QuickBooks as a credit memo, as the net amount is negative.

![Credit memo detailing customer information, items, and total amount due.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-adjustment-invoices-display-in-quickbooks-image-q2ztqoci.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A21%3A20Z&se=2026-10-31T04%3A21%3A20Z&sr=c&sp=r&sig=C%2FglG0auoLxWdwK1GkCJ5VjNBagFUHlYuibibbUMK08%3D)

The adjustment invoice will show in your transaction journal as a debit to the bad debt service item in your Pricebook. It will also show as a debit to your sales tax item.

![Transaction journal showing details of credit memo and associated financial entries.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-adjustment-invoices-display-in-quickbooks-image-qe2pdg1l.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A21%3A20Z&se=2026-10-31T04%3A21%3A20Z&sr=c&sp=r&sig=C%2FglG0auoLxWdwK1GkCJ5VjNBagFUHlYuibibbUMK08%3D)

Your *Profit & Loss Detail Report* will show the adjustment invoice as an expense (debit). The balance between the original invoice and the adjustment invoice should equal zero. Sales tax is not included in this report.

![Profit and loss detail report showing income and expenses for plumbing services.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-adjustment-invoices-display-in-quickbooks-image-kkiy6lw1.png?sv=2026-02-06&spr=https&st=2026-10-31T03%3A21%3A20Z&se=2026-10-31T04%3A21%3A20Z&sr=c&sp=r&sig=C%2FglG0auoLxWdwK1GkCJ5VjNBagFUHlYuibibbUMK08%3D)

## Want to learn more?

- See [QuickBooks Online](/construction/docs/quickbooks-online-home)