---
title: "Fleet Pro users overview"
slug: "fleet-pro-users-overview-1"
updated: 2026-10-15T00:42:28Z
published: 2026-10-15T00:42:28Z
canonical: "help.servicetitan.com/fleet-pro-users-overview-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Fleet Pro users overview

## 

## Overview

After you successfully map Azuga users to your users, you can create new users. This is important if you want users to receive alerts from vehicles.

## 

---

### 

#### Who uses this feature

- Fleet managers, dispatch managers, and dispatchers
- Applies to all business types
- Applies to all trades

#### Feature configuration

- Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details.
- To get started with Fleet Pro, request a demo by clicking **Get Started** on our [Pro Products page](https://www.servicetitan.com/features/pro/fleet), or reach out to your Customer Success Manager (CSM) or Pro Account Manager.

## Fleet Pro user status

Users in Fleet Pro can have one of the following statuses:

- **Accepted**: User created an account from an email invitation but they have not signed in
- **Pending**: Invitation is sent but the user has not created an account
- **Admin Assigned**: Username and password are set but the user has not signed in
- **Never logged in**: Profile is created but no invitation to create an account is sent nor is an account assigned
- **No user account**: Profile is created but is missing required fields

## Want to learn more?

- See [Fleet Pro](/construction/docs/fleet-pro-home)

Third-party hardware and telematics provider integrated into Fleet Pro for GPS tracking and vehicle data.

**What it does:** Powers the real-time location tracking and driving behavior analytics for fleet vehicles inside ServiceTitan.

**Also called:** GPS hardware partner

**Tags:** Fleet Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

ServiceTitan's fleet management add-on providing GPS tracking, driver behavior monitoring, AI cameras, and vehicle maintenance alerts.

**What it does:** Gives operations managers real-time visibility into every vehicle, reducing fuel costs, improving safety, and lowering insurance premiums.

**Also called:** GPS fleet tracking, Telematics

**Tags:** Fleet Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)