---
title: "Committed costs not showing in job costing"
slug: "enable-committed-costs-in-job-costing"
updated: 2026-10-15T00:54:16Z
published: 2026-10-15T00:54:16Z
canonical: "help.servicetitan.com/enable-committed-costs-in-job-costing"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Committed costs not showing in job costing

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/anvil-wrench.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A34Z&se=2026-10-31T03%3A37%3A34Z&sr=c&sp=r&sig=esO4K%2B76dT1yM%2BmWRgqE08dvIYW9TlCvjnk%2B6LqiVVQ%3D) Troubleshooting **Role:** Administrator · Accounting/HR Specialist · Operations Manager**Area:** Job Costing, Project Costing · All versions

> [!NOTE]
> **Note:** This article covers the legacy "Committed Costs in Job Costing" display feature, which Support enables on request. If your account has GL-Based Costing enabled (a gated, request-based feature that ties job and project costs directly to your General Ledger), committed-cost data is handled differently through the GL engine. For GL-Based Costing accounts, see the GL-Based Costing articles instead.

## **What you're seeing**

You want to see committed costs on your project job costing and job costing flyouts, but the feature doesn't appear on any of your project costing flyouts or job costing flyouts.

## **Why this happens**

**Reason 1**

**The feature isn't enabled for your account.** Committed Costs in Job Costing is a feature that has to be turned on for your account. If it hasn't been enabled, it won't appear on your costing flyouts.

## **Before you start**

The **View job costing** permission must be granted for a user to view job costing.

## **How to fix it**

This feature is enabled by ServiceTitan. Contact Support to turn it on.

### **1****Ask Support to enable the feature**

1. Reach out to ServiceTitan Technical Support at [**go.servicetitan.com/ask**](https://go.servicetitan.com/ask).
2. The agent confirms you have the permission for data changes enabled.
3. The agent enables the **Committed Costs in Job Costing** feature for your account.
4. You receive a follow-up email at the address provided, with the case number for your records.

> [!NOTE]
> **✓ Done ·** Committed costs now appear on your projects and job costing flyouts.

## **Still not working?**

Contact ServiceTitan Technical Support at [**go.servicetitan.com/ask**](https://go.servicetitan.com/ask) with:

- Confirmation that Committed Costs was enabled for your account (case number)
- Whether you have the **View job costing** permission
- The project or job where committed costs still aren't showing
- A screenshot of the job costing flyout
- Whether your account uses GL-Based Costing

## **Want to learn more?**

[**Job costing report shows incorrect costs or revenue ›**](https://help.servicetitan.com/construction/docs/resolve-gl-account-discrepancies-in-job-costing-reports) Resolve GL account discrepancies that cause job costing reports to show incorrect costs or revenue.

[**Job costing still wrong after editing a timesheet ›**](https://help.servicetitan.com/construction/docs/how-to-fix-job-costing-issues-when-timesheets-are-edited) Fix job costing figures that remain incorrect after a timesheet has been edited.

[**Project management overview ›**](https://help.servicetitan.com/construction/docs/project-management-overview) Overview of project management in ServiceTitan.

[**Understand GL-Based Costing for external accounting platforms ›**](https://help.servicetitan.com/construction/docs/understand-gl-based-costing-for-external-accounting-platforms) How GL-Based Costing works with external accounting platforms.

[**Understand GL-Based Costing for document-based integration ›**](https://help.servicetitan.com/construction/docs/understand-gl-based-costing-for-document-based-integration) How GL-Based Costing works with document-based integration.

[**Understand GL-Based Costing for journal entry integration ›**](https://help.servicetitan.com/construction/docs/understand-gl-based-costing-for-journal-entry-integration) How GL-Based Costing works with journal entry integration.