---
title: "Email invoices with an online payment link from ServiceTitan Mobile"
slug: "email-invoices-with-an-online-payment-link-from-servicetitan-mobile"
updated: 2026-10-15T01:29:56Z
published: 2026-10-15T01:29:56Z
canonical: "help.servicetitan.com/email-invoices-with-an-online-payment-link-from-servicetitan-mobile"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email invoices with an online payment link from ServiceTitan Mobile

## Overview

When collecting payment on a job, technicians can email invoices to their customers with a payment link. This lets your customer review their outstanding balance and pay for invoices from their own device. When they make a payment, technicians receive a confirmation text message. This ensures that the experience between your technician and customer during payment collection is contactless.

---

### 

#### Who uses this feature

- Administrators and technicians
- Applies to all business types

#### Feature configuration

- Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details.
- Permission is required to use this feature. Please contact the account administrator on your team.
- You must have the *Enable sending email invoice links in Mobile* option enabled in the *Online Payments* configuration screen (**Settings > Invoicing > Online Payments**) to use this feature.

## Things to know

- After your customer makes a payment using the online payment link, the technician receives a confirmation text message with the amount that was paid and invoice number.
- Make sure your Invoice template includes a payment link. For more, see [Customize the invoice email template](/construction/docs/guide-to-online-payments#invoice).

## Enable technicians to email payment link

To enable permission for your technicians to email invoices with an online payment link to your customers:

1. Go to the navigation bar and click **Settings ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/email-invoices-with-an-online-payment-link-from-servicetitan-mobile-image-h0j50rod.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A58Z&se=2026-10-31T02%3A50%3A58Z&sr=c&sp=r&sig=Fh8Zx5%2FIjsFMPzccxhBwrQ%2FPdMvXzJL9j%2FWOBxmu95Y%3D)**.
2. In the side panel, click **Invoicing** > **Online Payments**.
3. Toggle on **Enable technicians to send invoice with payment link in mobile**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/email-invoices-with-an-online-payment-link-from-servicetitan-mobile-image-31zgszno.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A58Z&se=2026-10-31T02%3A50%3A58Z&sr=c&sp=r&sig=Fh8Zx5%2FIjsFMPzccxhBwrQ%2FPdMvXzJL9j%2FWOBxmu95Y%3D)
4. Click **Save**.

## Email invoice with an online payment link

To email invoices with an online payment link from ServiceTitan mobile:

1. In the Dashboard tap **ALL JOBS**.
2. Tap **VIEW JOB** for your current job.
3. Tap **ARRIVE**.
4. Tap **INVOICE**.
5. [Add items to the invoice](https://help.servicetitan.com/v1/docs/servicetitan-mobile-cheat-sheet).
6. After the invoice and job are complete and the customer is ready to pay, tap **PAY**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/email-invoices-with-an-online-payment-link-from-servicetitan-mobile-image-jtt1ancu.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A58Z&se=2026-10-31T02%3A50%3A58Z&sr=c&sp=r&sig=Fh8Zx5%2FIjsFMPzccxhBwrQ%2FPdMvXzJL9j%2FWOBxmu95Y%3D)
7. Tap the **Choose payment type** dropdown and select **Send invoice with payment link**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/email-invoices-with-an-online-payment-link-from-servicetitan-mobile-image-lk8sn3k3.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A58Z&se=2026-10-31T02%3A50%3A58Z&sr=c&sp=r&sig=Fh8Zx5%2FIjsFMPzccxhBwrQ%2FPdMvXzJL9j%2FWOBxmu95Y%3D)
8. Select the customer's email address to send the invoice to or select **add recipient** and enter a new email address. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/email-invoices-with-an-online-payment-link-from-servicetitan-mobile-image-lct685rb.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A50%3A58Z&se=2026-10-31T02%3A50%3A58Z&sr=c&sp=r&sig=Fh8Zx5%2FIjsFMPzccxhBwrQ%2FPdMvXzJL9j%2FWOBxmu95Y%3D)
9. When you're done, tap **SEND**. Stay on the job until you receive a confirmation text that your customer made a payment.

## Want to learn more?

See [Guide to Online Payments](/construction/docs/guide-to-online-payments).

Invoice templates are used to generate invoices for recurring services and billing invoices. They include the pricebook items for services performed during a recurring service job or for periodic billing of ongoing memberships.

[Learn more →](https://help.servicetitan.com/docs/memberships-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)