--- title: "Download, sign in, reset your password, and update the ServiceTitan Field Mobile App" slug: "download-sign-in-reset-your-password-update-servicetitan-field-mobile-app" updated: 2026-10-29T12:37:30Z published: 2026-10-29T12:37:30Z canonical: "help.servicetitan.com/download-sign-in-reset-your-password-update-servicetitan-field-mobile-app" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Download, sign in, reset your password, and update the ServiceTitan Field Mobile App ## Overview After you have a username and password, you can download the Field Mobile App, sign in, and start using it. --- ### #### Who uses this feature - Technicians - Applies to all business types #### Feature configuration - The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements). - If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com). ## Things to know - Before you can start using the Field Mobile App, [a Technician Profile must be created](/construction/docs/add-and-manage-technician-profiles). There are two ways to do this: - Your office can email you an invitation to create a profile yourself. - Your office can manually create a profile for you and provide temporary sign-in credentials. You’re prompted to change your password after you sign in. - Passwords must: - Have 10 or more characters - Include at least one uppercase and one lowercase character, A–Z and a–z - Include at least one number, 0–9 - Be uncommon and different from your last five passwords > [!NOTE] > **Tip:** To make your password more secure, include a special character like @ or #. - After one year, you’re prompted to reset your password for security. - If you sign in to the Field Mobile App on another device, you’ll be automatically signed out on your original device. - If needed, you can stay signed in on a phone and a tablet at the same time. To do this, tap the main **Sign In** button. Please note that tapping **Use Legacy Login** doesn’t allow you to stay signed in on multiple devices—it automatically signs you out on your original device. > [!NOTE] > **Note:** Several features require you to sign in using the main Sign-In button, such as Messages, Projects, FleetPro, and Search. ## Download the Field Mobile App During Limited Release, the Field Mobile App is limited to specific accounts. After the Field Mobile App is enabled for your account, you can download and install it on your device. Follow the steps for your device below. #### On Android [Go to this link](https://play.google.com/store/apps/details?id=com.servicetitan.work) to download ServiceTitan Field (Field Mobile App) from the Google Play Store. After you install the app, use your ServiceTitan credentials to [sign in](/construction/docs/download-sign-in-reset-your-password-update-servicetitan-field-mobile-app#sign-in-to-the-field-mobile-app). #### On iOS [Go to this link](https://apps.apple.com/us/app/servicetitan-field/id1629928933) to download ServiceTitan Field (Field Mobile App) from the Apple App Store. After you install the app, use your ServiceTitan credentials to [sign in](/construction/docs/download-sign-in-reset-your-password-update-servicetitan-field-mobile-app#sign-in-to-the-field-mobile-app). **Note:** *You’re welcome to join our pilot group using an iOS device. To do this, use Apple’s TestFlight to try new, exclusive versions of the Field Mobile App and provide feedback. Tap this link to join on your iOS device:* [*https://testflight.apple.com/join/gTItaAU6*](https://testflight.apple.com/join/gTItaAU6) **Tip:** *To update the Field Mobile App on TestFlight, open TestFlight and tap* **Update** *next to* ServiceTitan Field*.* ## Sign in to the Field Mobile App ### On Android 1. Tap **Field** to open the app. 2. On the *Sign in* screen that opens, tap **Sign in**. ![User interface of ServiceTitan's Field app with a sign-in button and user illustration.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/download-sign-in-reset-your-password-and-update-the-servicetitan-field-mobile-app-image-lws1x562.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A51%3A03Z&se=2026-10-31T05%3A51%3A03Z&sr=c&sp=r&sig=L%2BuyWasZ24kF6c%2FS3jrLQtz0VoKGn7LkKqI%2BhqnY%2Bkw%3D) 3. On the window that opens, enter your **Username** and **Password** then tap **Sign In**. ![Login screen for ServiceTitan with email and password fields and sign-in button.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/download-sign-in-reset-your-password-and-update-the-servicetitan-field-mobile-app-image-wonvhoxg.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A51%3A03Z&se=2026-10-31T05%3A51%3A03Z&sr=c&sp=r&sig=L%2BuyWasZ24kF6c%2FS3jrLQtz0VoKGn7LkKqI%2BhqnY%2Bkw%3D) ### On iOS 1. Tap **ST Field** to open the app. 2. On the *Sign in* screen that opens, tap **Sign in**. ![ServiceTitan Field app login screen with a user ready to sign in.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/download-sign-in-reset-your-password-and-update-the-servicetitan-field-mobile-app-image-rmhn9hzv.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A51%3A03Z&se=2026-10-31T05%3A51%3A03Z&sr=c&sp=r&sig=L%2BuyWasZ24kF6c%2FS3jrLQtz0VoKGn7LkKqI%2BhqnY%2Bkw%3D) 3. On the window that opens, enter your **Username** and **Password** then tap **Sign In**. ![Login screen for ServiceTitan with email and password fields, and sign-in button.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/download-sign-in-reset-your-password-and-update-the-servicetitan-field-mobile-app-image-f1i0ogkx.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A51%3A03Z&se=2026-10-31T05%3A51%3A03Z&sr=c&sp=r&sig=L%2BuyWasZ24kF6c%2FS3jrLQtz0VoKGn7LkKqI%2BhqnY%2Bkw%3D) ## Reset your password in the Field Mobile App There are a few situations in which you need to reset your password: - If your office manually created a profile for you, you’re prompted to update your password after you sign in with your temporary credentials. - After one year, you’re prompted to reset your password for security reasons. - If you forgot your password, you can reset it by tapping **Forgot Password** on the *Sign In* screen. > [!TIP] > **Tip:** *You can also reset your password at any time by tapping* ***Menu*** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-grid-view-outline.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A51%3A03Z&se=2026-10-31T05%3A51%3A03Z&sr=c&sp=r&sig=L%2BuyWasZ24kF6c%2FS3jrLQtz0VoKGn7LkKqI%2BhqnY%2Bkw%3D) ***> Change Password*** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-vpn-key.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A51%3A03Z&se=2026-10-31T05%3A51%3A03Z&sr=c&sp=r&sig=L%2BuyWasZ24kF6c%2FS3jrLQtz0VoKGn7LkKqI%2BhqnY%2Bkw%3D) *.* To reset your password on both Android and iOS: 1. On the *Reset Password* screen, tap **Reset Password**. > [!NOTE] > **Note:** How you get to the *Reset Password* screen depends on which situation led you to reset your password. For more, see the situations listed above. *![Screen displaying password reset instructions and a prominent reset button.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/download-sign-in-reset-your-password-and-update-the-servicetitan-field-mobile-app-image-uuv4bnxv.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A51%3A03Z&se=2026-10-31T05%3A51%3A03Z&sr=c&sp=r&sig=L%2BuyWasZ24kF6c%2FS3jrLQtz0VoKGn7LkKqI%2BhqnY%2Bkw%3D)* 2. On the browser screen that opens, enter the username, email address, or mobile phone number associated with your profile and then tap **Submit**. ![User interface for resetting a password with input field and submit button.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/download-sign-in-reset-your-password-and-update-the-servicetitan-field-mobile-app-image-h1m31mb2.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A51%3A03Z&se=2026-10-31T05%3A51%3A03Z&sr=c&sp=r&sig=L%2BuyWasZ24kF6c%2FS3jrLQtz0VoKGn7LkKqI%2BhqnY%2Bkw%3D) 3. An *Enter Code* screen opens, asking you to enter the verification code sent to your email address associated with your profile. Open your email and copy the code. > [!NOTE] > **Note:** If you have multiple accounts between technicians and office employees, make sure to enter the code for the technician, which is listed right above the code. *![Email notification for password reset with verification code highlighted for user action.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/download-sign-in-reset-your-password-and-update-the-servicetitan-field-mobile-app-image-2ew4syhl.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A51%3A03Z&se=2026-10-31T05%3A51%3A03Z&sr=c&sp=r&sig=L%2BuyWasZ24kF6c%2FS3jrLQtz0VoKGn7LkKqI%2BhqnY%2Bkw%3D)* 4. Go back to the *Enter Code* screen, paste the code from your email, and then tap **Verify Account**. ![Input verification code and click to verify your account on ServiceTitan.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/download-sign-in-reset-your-password-and-update-the-servicetitan-field-mobile-app-image-vuj7fn5m.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A51%3A03Z&se=2026-10-31T05%3A51%3A03Z&sr=c&sp=r&sig=L%2BuyWasZ24kF6c%2FS3jrLQtz0VoKGn7LkKqI%2BhqnY%2Bkw%3D) 5. On the screen that opens, follow the instructions and enter your new password twice, making sure the passwords match, then tap **Submit**. ![Password reset page with requirements for creating a secure password displayed clearly.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/download-sign-in-reset-your-password-and-update-the-servicetitan-field-mobile-app-image-h4uwzsj0.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A51%3A03Z&se=2026-10-31T05%3A51%3A03Z&sr=c&sp=r&sig=L%2BuyWasZ24kF6c%2FS3jrLQtz0VoKGn7LkKqI%2BhqnY%2Bkw%3D) 6. On the screen that opens, tap **Done**. ![Password reset confirmation message with instructions for signing in to Training mode.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/download-sign-in-reset-your-password-and-update-the-servicetitan-field-mobile-app-image-fm3dhq0t.png?sv=2026-02-06&spr=https&st=2026-10-31T04%3A51%3A03Z&se=2026-10-31T05%3A51%3A03Z&sr=c&sp=r&sig=L%2BuyWasZ24kF6c%2FS3jrLQtz0VoKGn7LkKqI%2BhqnY%2Bkw%3D) 7. Go back to the *Sign In* screen and sign in with your new password. > [!NOTE] > **Note:** If you need further assistance after trying these steps, please reach out to your account administrator so they can try [resetting your password from the office](/construction/docs/manage-employee-and-technician-profiles-1#reset-or-change-the-password-for-an-employee-or-technician). ## Update the Field Mobile App If your company uses a device manager, reach out to your account administrator for how to get the latest version. Otherwise, follow the steps below. ### On Android 1. Go to the Google Play Store and tap your **profile picture**. 2. On the pop-up screen that opens, tap **Manage apps & device**. 3. Under *Updates available*, tap **See details**. 4. Next to *ServiceTitan Field*, tap **Update**. ### On iOS #### If you’re using TestFlight: 1. Open the **TestFlight** app you used to originally download the Field Mobile App. 2. Next to *ServiceTitan Field*, tap **Update**. > [!TIP] > **Tip:** Tap **ServiceTitan Field** to see more details. From here, you can turn on the **Automatic Updates** toggle to avoid having to update the Field Mobile App manually. #### If you’re using the regular App Store: 1. Go to the App Store and tap your **profile picture**. 2. Next to *ServiceTitan Field*, tap **Update**. > [!TIP] > **Tip:** In App Store Settings, you can turn on automatic updates so you don’t have to update your iOS apps manually. For more, see Apple’s article [How to manually update apps from the App Store](https://support.apple.com/en-us/102629). ## ## Want to learn more? - See [Manage taxes in the ServiceTitan Field Mobile App](/v1/docs/manage-taxes-in-fma) The user record for a field technician in ServiceTitan, containing schedule, skills, pay rates, certifications, and performance history. **What it does:** Centralizes all information needed to schedule, pay, and evaluate a technician from a single record. **Also called:** Tech profile, Field user record **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)