---
title: "Created a GL asset account but it is not showing on the dropdown menu"
slug: "created-gl-asset-account-but-not-showing-on-dropdown"
updated: 2026-10-15T00:49:04Z
published: 2026-10-15T00:49:04Z
canonical: "help.servicetitan.com/created-gl-asset-account-but-not-showing-on-dropdown"
---

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> Use this file to discover all available pages before exploring further.

# Created a GL asset account but it is not showing on the dropdown menu

## Problem

After creating a GL asset account in ServiceTitan to match QuickBooks Desktop, it does not show up in the dropdown menu.

## Solution

### Created a GL asset account but it is not showing on the dropdown menu

By following these steps, you should resolve the issue of the GL asset account not appearing in the dropdown menu.

1. In the main navigation bar, go to **Pricebook**.
2. Click on **Materials** and search for the item.
3. Hover over the item, click on the *Actions* icon that appears and select **View/Edit Material**
4. In the *Income Account or Expense Account* dropdown, search for the GL account
5. If it does not appear, conduct a hard refresh of your screen. Usually either Command + R or Ctrl + F5.
6. Check the dropdown menu again. If it still does not appear, [contact Technical Support](/construction/docs/contact-servicetitan-technical-support).