---
title: "Can't record more than one vendor invoice on a single purchase order"
slug: "correct-process-recording-multiple-vendor-invoices-same-purchase-order"
updated: 2026-10-15T00:50:15Z
published: 2026-10-15T00:50:15Z
canonical: "help.servicetitan.com/correct-process-recording-multiple-vendor-invoices-same-purchase-order"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can't record more than one vendor invoice on a single purchase order

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/anvil-wrench.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A42%3A56Z&se=2026-10-31T02%3A42%3A56Z&sr=c&sp=r&sig=tARfI8FMAEyMZxTKzePg56h90JRIPGuhmSpEKFpN%2Fk8%3D) Troubleshooting **Role:** Managers · Office employees · Accountants**Area:** Purchasing · Purchase Orders · Payables · QuickBooks Desktop integration · All business types · All versions

## **What you're seeing**

You have a purchase order with items that shipped separately, so the vendor sent you more than one invoice. ServiceTitan allows only one vendor document number per PO/bill, so you can't record all of the vendor's invoice numbers on the single bill.

## **Why this happens**

**Reason 1**

**A single bill carries one vendor document (invoice) number.** When a vendor sends multiple invoices for one PO, you need a separate bill for each invoice number.

## **How to fix it**

Complete both steps in order: record the first invoice, then record each additional invoice.

### **1****Record the first invoice**

1. Go to the PO in ServiceTitan.
2. Find the **Vendor document number** field on the bill of the PO.
3. Enter the vendor invoice number for the first item.
4. You can also upload the invoice document as a PDF on the bill.

### **2****Record additional invoices**

1. Cancel the bill or the receipt of the PO to bring it back to pending status.
2. Receive one item from the PO. This lets you add the vendor invoice number for that specific item.
3. Use **Return to PO** and repeat for each remaining item with its own vendor invoice number. This gives you multiple bills on the same PO, each with a unique vendor invoice number.

> [!NOTE]
> **✓ Done ·** Each vendor invoice is recorded on its own bill against the same PO, with the correct vendor invoice number on each.

> [!NOTE]
> **Note (QuickBooks Desktop):** After recording the invoices in ServiceTitan, make sure the payment stub in QuickBooks Desktop reflects the different invoice numbers. You may need to manually adjust the payment details in QuickBooks Desktop to match the separate bills created in ServiceTitan.

## **Still not working?**

If you can't record the separate invoices correctly, contact ServiceTitan Technical Support at [**go.servicetitan.com/ask**](https://go.servicetitan.com/ask) with:

- The purchase order number and the vendor
- The vendor invoice numbers you're trying to record
- Whether your account auto-generates a bill for each receipt
- Your accounting integration (for example, QuickBooks Desktop)
- What you've tried so far

## **Want to learn more?**

[**Create bills for purchase orders ›**](https://help.servicetitan.com/construction/docs/create-bills-for-purchase-orders) How to create and manage bills generated from purchase orders.

[**How to Un-Receive a Purchase Order ›**](https://help.servicetitan.com/construction/docs/how-to-un-receive-a-purchase-order) Steps to cancel a receipt and return a purchase order to pending status.