--- title: "Complete inventory counts" slug: "complete-inventory-counts" updated: 2026-10-15T00:46:45Z published: 2026-10-15T00:46:45Z canonical: "help.servicetitan.com/complete-inventory-counts" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Complete inventory counts ## Overview When you finish counting the physical inventory, you're ready to enter the quantities in ServiceTitan and complete the inventory count. --- ### #### Who uses this feature - Warehouse managers - Applies to all business types #### Feature configuration - Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. ## Complete an inventory count To complete a new inventory count or a recount: 1. Do the following tasks if you haven't already: 1. [Create an inventory count.](/construction/docs/create-item-counts) 2. [Print an inventory count list.](/v1/docs/print-inventory-counts) 3. Count your physical inventory and record quantities on the count list. 2. Go to the navigation bar and click **Inventory**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-inventory-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A41%3A38Z&se=2026-10-31T01%3A41%3A38Z&sr=c&sp=r&sig=KKLqQ%2BgqFDjnbU%2F9KKm4LHML8iJU9tc%2Bh0D7KpIHYM4%3D). 3. In the side menu, click **Inventory Counts**. 4. On the *Inventory Counts* screen that opens, click one of the following tabs: 1. **Pending:** New inventory counts or recounts for which you need to enter quantities from a physical inventory count. 2. **In Progress:** Inventory counts for which you entered quantities for some items and saved your progress to finish later. 5. Click the inventory count that you want to complete.![A cursor clicking the inventory count to complete.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/complete-inventory-counts-image-m93hcr1a.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A41%3A38Z&se=2026-10-31T01%3A41%3A38Z&sr=c&sp=r&sig=KKLqQ%2BgqFDjnbU%2F9KKm4LHML8iJU9tc%2Bh0D7KpIHYM4%3D) > [!TIP] > **Tip:** Use filters such as *Inventory Locations* and *Count Type* to narrow the list of inventory counts. 6. On the *Item Count* screen that opens, click the **Actions** dropdown and select **Edit**.![A cursor clicking the Actions dropdown and selecting Edit.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/complete-inventory-counts-image-y5fn6b2l.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A41%3A38Z&se=2026-10-31T01%3A41%3A38Z&sr=c&sp=r&sig=KKLqQ%2BgqFDjnbU%2F9KKm4LHML8iJU9tc%2Bh0D7KpIHYM4%3D) 7. Enter quantities in the **Qty Counted** column for each item in the count list. > [!NOTE] > **Note:** Use the **Enter** key to move between cells. ![The Edit Item Count screen.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/complete-inventory-counts-image-ebpvm7m5.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A41%3A38Z&se=2026-10-31T01%3A41%3A38Z&sr=c&sp=r&sig=KKLqQ%2BgqFDjnbU%2F9KKm4LHML8iJU9tc%2Bh0D7KpIHYM4%3D) 8. Click **Save** when you're finished or if you need to save your progress and finish later. The count status changes to *In Progress*. 1. Review the inventory quantities on hand and the quantities counted. 2. Click **Complete Count**.![A cursor clicking Complete Count.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/complete-inventory-counts-image-o5jeg84q.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A41%3A38Z&se=2026-10-31T01%3A41%3A38Z&sr=c&sp=r&sig=KKLqQ%2BgqFDjnbU%2F9KKm4LHML8iJU9tc%2Bh0D7KpIHYM4%3D)The count status changes to *Review*. If there are differences between an item's quantity on hand and the quantity counted, an alert appears.![Image showing the screen with alert message.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/complete-inventory-counts-image-k8uyjrhl.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A41%3A38Z&se=2026-10-31T01%3A41%3A38Z&sr=c&sp=r&sig=KKLqQ%2BgqFDjnbU%2F9KKm4LHML8iJU9tc%2Bh0D7KpIHYM4%3D) 3. If there are discrepancies in your inventory count, review them, then do one of the following steps: > [!NOTE] > **Note:** For more about adjustments, see [Create, edit, and copy inventory adjustments](/construction/docs/create-edit-and-copy-inventory-adjustments). 1. **Adjust the quantity on hand:** If you're sure the quantities on hand and the quantities counted are accurate, click **Create Adjustment**. The quantities on hand are updated in ServiceTitan to match the quantities counted. 1. **Recount inventory:** To recount items that have discrepancies: a) Click the **Actions** dropdown, then select **Recount All**. ![Image showing the Recount Items screen.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/complete-inventory-counts-image-gvkd1nfp.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A41%3A38Z&se=2026-10-31T01%3A41%3A38Z&sr=c&sp=r&sig=KKLqQ%2BgqFDjnbU%2F9KKm4LHML8iJU9tc%2Bh0D7KpIHYM4%3D) b) On the *Recount Items* screen that opens, select a **Recount Due Date**, then click **Recount**. ServiceTitan creates a new count that includes only the items with discrepancies. The new count is a *Recount* type and is in *Pending* status. The current count's status changes to *Completed* and the items with discrepancies are marked as *Recounted*. ![A cursor clicking the Recount icon.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/complete-inventory-counts-image-ujvqlalu.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A41%3A38Z&se=2026-10-31T01%3A41%3A38Z&sr=c&sp=r&sig=KKLqQ%2BgqFDjnbU%2F9KKm4LHML8iJU9tc%2Bh0D7KpIHYM4%3D) c) To complete the recount, [print](/v1/docs/print-inventory-counts) the *Recount* count list, count the physical inventory, and complete the recount. ## Want to learn more? - See [Edit counted values](/construction/docs/edit-counted-values) - See [Print inventory counts](/v1/docs/print-inventory-counts) - See [Copy inventory counts](/construction/docs/copy-inventory-counts) - See [Cancel inventory counts](/v1/docs/cancel-inventory-counts)