--- title: "Check real-time availability and pricing of PO items" slug: "check-real-time-availability-and-pricing-of-po-items-1" updated: 2026-10-15T00:43:34Z published: 2026-10-15T00:43:34Z canonical: "help.servicetitan.com/check-real-time-availability-and-pricing-of-po-items-1" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Check real-time availability and pricing of PO items ## Overview When you create a purchase order, you can check the real-time stock level and pricing with Full Procurement Integration suppliers. --- ### #### Who uses this feature - Office employees, managers, owners, administrators, and purchasing managers - Primarily for Residential Service and Replacement #### Feature configuration - This feature is available for the Full Procurement Integration suppliers and is subject to change. - Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. ## Things to know - When adding line items to a PO, the information pulled from your pricebook includes vendor-specific information—such as cost and part number—which was obtained when the items were added or mapped from the vendor's catalog. This improves cost accuracy and reduces reconciliation time once you receive the order and invoice. > [!NOTE] > **Note:** This process is specific to the Full Procurement Integration. - If you only have the *Purchasing* module enabled, the **Inventory** section in the navigation bar is renamed **Purchasing**. ## Check real-time availability and pricing of PO items 1. Go to the navigation bar and click **Inventory** or **Purchasing**. 2. In the side menu, click **Purchase Orders**. 3. On the *Purchase Order* screen that opens, click **Create New**. For instructions on how to create purchase orders, see [Create purchase orders](/construction/docs/create-purchase-orders-2). 4. When you select the vendor linked to an active Full Procurement Integration supplier and add line items that include the supplier's part numbers, the *Check Vendor Inventory* button appears. 5. Click **Check Vendor Inventory**. ![Cursor Check vendor inventory](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/check-real-time-availability-and-pricing-of-po-items-image-ried8blp.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A12Z&se=2026-10-31T03%3A40%3A12Z&sr=c&sp=r&sig=oyUd4Vo8rl%2FpSZL0mfSKQP1MdFzf50DnglFWDGXpnIc%3D) ServiceTitan checks if the quantity and unit cost of each line item match the vendor's stock level and price. If the quantity needed is available and the price matches the vendor, you'll receive a confirmation. If you want to review vendor stock levels, click **Review Stock Levels**. ![Cursor Review Stock Levels](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/check-real-time-availability-and-pricing-of-po-items-image-x2u7cz6z.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A12Z&se=2026-10-31T03%3A40%3A12Z&sr=c&sp=r&sig=oyUd4Vo8rl%2FpSZL0mfSKQP1MdFzf50DnglFWDGXpnIc%3D) If the PO quantity is more than the vendor's available quantity, the *Resolve Vendor Issues* screen opens. You can do one of the following options: - Proceed with the desired quantity by clicking **Continue**, then **Save Changes**. ![Proceed with the desired PO quantity by clicking Continue, then Save Changes. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/check-real-time-availability-and-pricing-of-po-items-image-2uhj3yc6.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A12Z&se=2026-10-31T03%3A40%3A12Z&sr=c&sp=r&sig=oyUd4Vo8rl%2FpSZL0mfSKQP1MdFzf50DnglFWDGXpnIc%3D) - You can match the available quantity. For more, see [Match available quantity](/construction/docs/check-real-time-availability-and-pricing-of-po-items-1#match-available-quantity). If the PO cost or the item unit cost from your pricebook is different from the real-time vendor cost, you can either proceed with the cost from your pricebook or [Match vendor cost](/construction/docs/check-real-time-availability-and-pricing-of-po-items-1#match-vendor-cost). > [!NOTE] > **Note:** If you send a PO with a unit cost that differs from the vendor, the vendor will use the cost from ServiceTitan. ## Match available quantity If the PO quantity is more than the vendor's available quantity: 1. On the *Resolve Vendor Issues* screen that opens, select the item, then click **Match Available Qty**. ![Match Available Qty](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/check-real-time-availability-and-pricing-of-po-items-image-qycqajwt.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A12Z&se=2026-10-31T03%3A40%3A12Z&sr=c&sp=r&sig=oyUd4Vo8rl%2FpSZL0mfSKQP1MdFzf50DnglFWDGXpnIc%3D) 2. After ServiceTitan adjusts the PO quantity for that item to match the vendor's available quantity, click **Continue**. ![PO quantity](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/check-real-time-availability-and-pricing-of-po-items-image-fw19mltr.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A12Z&se=2026-10-31T03%3A40%3A12Z&sr=c&sp=r&sig=oyUd4Vo8rl%2FpSZL0mfSKQP1MdFzf50DnglFWDGXpnIc%3D) 3. Review changes and click **Save Changes**. On the purchase order record screen that opens, you can see the quantity is updated. ![PO item quantity](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/check-real-time-availability-and-pricing-of-po-items-image-y85h012p.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A12Z&se=2026-10-31T03%3A40%3A12Z&sr=c&sp=r&sig=oyUd4Vo8rl%2FpSZL0mfSKQP1MdFzf50DnglFWDGXpnIc%3D) 4. To send the PO electronically, do one of the following options: 1. Click the **Arrow** icon, and select **Create and Select as Electronic Delivery** from the dropdown. 2. Click **Create**, then from the **Send As** dropdown, select **Send as Electronic Delivery**. > [!NOTE] > **Note:** If you choose not to match the vendor's available quantity, you can see the original quantity you entered. You can create a separate PO for the remaining quantity by selecting the item and clicking **Create PO in New Window**. For instructions on how to create purchase orders, see [Create purchase orders](/construction/docs/create-purchase-orders-2). ![Cursor Create PO in New Window](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/check-real-time-availability-and-pricing-of-po-items-image-k8osjqef.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A12Z&se=2026-10-31T03%3A40%3A12Z&sr=c&sp=r&sig=oyUd4Vo8rl%2FpSZL0mfSKQP1MdFzf50DnglFWDGXpnIc%3D) ## Match vendor cost If the PO cost or the item unit cost from your pricebook is different from the real-time vendor cost: 1. On the *Resolve Vendor Issues* screen that opens, select the item, then click **Match Vendor Cost**. ![Cursor Match Vendor Cost](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/check-real-time-availability-and-pricing-of-po-items-image-u6fx420y.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A12Z&se=2026-10-31T03%3A40%3A12Z&sr=c&sp=r&sig=oyUd4Vo8rl%2FpSZL0mfSKQP1MdFzf50DnglFWDGXpnIc%3D) 2. After ServiceTitan adjusts the item unit cost, click **Continue**. ![Resolve Cost Issues](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/check-real-time-availability-and-pricing-of-po-items-image-9lt38h80.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A12Z&se=2026-10-31T03%3A40%3A12Z&sr=c&sp=r&sig=oyUd4Vo8rl%2FpSZL0mfSKQP1MdFzf50DnglFWDGXpnIc%3D) 3. Click the **Update Cost** tab. ![Updated Cost tab](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/check-real-time-availability-and-pricing-of-po-items-image-nil9k3dj.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A12Z&se=2026-10-31T03%3A40%3A12Z&sr=c&sp=r&sig=oyUd4Vo8rl%2FpSZL0mfSKQP1MdFzf50DnglFWDGXpnIc%3D) 4. Select the item and click **Save Changes**. ![Review and Save Changes](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/check-real-time-availability-and-pricing-of-po-items-image-50isscyb.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A12Z&se=2026-10-31T03%3A40%3A12Z&sr=c&sp=r&sig=oyUd4Vo8rl%2FpSZL0mfSKQP1MdFzf50DnglFWDGXpnIc%3D) > [!TIP] > **Tip:** Turn on the **Update Pricebook** toggle, to update the item unit cost in Pricebook. ![Toggle Update Pricebook](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/check-real-time-availability-and-pricing-of-po-items-image-wthqh36l.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A12Z&se=2026-10-31T03%3A40%3A12Z&sr=c&sp=r&sig=oyUd4Vo8rl%2FpSZL0mfSKQP1MdFzf50DnglFWDGXpnIc%3D)On the purchase order record screen that opens, you can see the item unit cost is updated. ![Unit Cost column in the item selection process](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/check-real-time-availability-and-pricing-of-po-items-image-0kk9q00q.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A12Z&se=2026-10-31T03%3A40%3A12Z&sr=c&sp=r&sig=oyUd4Vo8rl%2FpSZL0mfSKQP1MdFzf50DnglFWDGXpnIc%3D) 5. To send the PO electronically, do one of the following options: 1. Click the **Arrow** icon, and select **Create and Select as Electronic Delivery** from the dropdown. 2. Click **Create**, then from the **Send As** dropdown, select **Send as Electronic Delivery**. ## FAQ --- ### #### What is Real-Time Pricing & Availability? Before submitting a purchase order, customers can retrieve: - Real-time product pricing. - Inventory levels. This prevents order discrepancies and ensures accurate purchasing. ## Want to learn more? - See [Send a purchase order electronically](/construction/docs/send-a-purchase-order-electronically) - See [View vendor costs from provider catalogs](/construction/docs/view-vendor-costs-from-provider-catalogs)