Bypass exporting a batch to accounting software

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Overview

Bypass exporting a batch if it contains transactions that don’t need to be reflected in your accounting software. When you bypass a batch, the invoices within that batch are marked as exported in ServiceTitan. However, despite being marked as exported, the invoices are not exported to your accounting software. Once marked as exported, you can no longer edit these invoices.


Who uses this feature

  • Administrators, office employees, managers, accountants, and bookkeepers

  • Applies to all business types

  • Applies to all trades

Feature configuration

  • Account configuration is required to use this feature. Please contact Technical Support for details.

  • The Allow Bypass Batch Export is required to use this feature. Please contact the account administrator on your team.

Things to know

  • Enable the permission Allow Bypass Batch Export in employee settings to use this feature. For more, see Set permissions for an individual employee or technician.

  • If you bypass an export for a batch of transactions, you can't undo it.

  • These are common examples of when you can bypass exporting a batch of transactions:

    • The transactions in the batch are already in your accounting software.

    • You create an adjustment invoice in ServiceTitan that correlates with manual changes made to the initial invoice in your accounting software.

    • An inventory adjustment doesn’t need to be exported to your accounting software.

    • You don’t integrate your accounting software with ServiceTitan.

  • If $0 payments are in a batch being exported,  ServiceTitan automatically bypasses them.

  • You can find bypassing invoices in the audit trail of the job associated with an invoice.

Bypass a batch export

After you post a batch you can bypass exporting it. For more, see Batch, post, and export transactions.

  1. Go to the navigation bar and click Accounting .

  2. Click the Select a batch dropdown and select a batch you want to post.

  3. Click the dropdown again and click Post the selected batch.  

  4. On the confirmation window that opens, click Yes.

  5. Click the dropdown again and click Bypass export.

  6. On the confirmation window that opens, click YES. The status of the batch updates to exported.


FAQ

How can I bypass exporting a batch?

After you post a batch you can bypass exporting it. For more, see Bypass exporting a batch to accounting software.

How can I confirm a batch has bypassed?

If you use the ServiceTitan Web Connector to QuickBooks Desktop or Intacct as your accounting system, you can run the Transaction Reconciliation report. For more, see Transaction Reconciliation Report - QBD and Transaction Reconciliation Report - Intacct.

How do I clear payments stuck in the Unbatched section of the Batch/Export Transactions screen?

If you have payments stuck in the Unbatched section, put these payments in a batch, post the batch, then bypass the export of that batch. You can perform this workflow on payments not applied to any invoices.

What should I do when the export shows an error, even when all items have been successfully exported to Intacct?

You should bypass the batch if all the items are exported and are visible in Intacct.

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