---
title: "Can the assign technician field be required on the call booking screen"
slug: "assign-technician-field-be-required-on-call-booking-screen"
updated: 2026-10-15T00:23:23Z
published: 2026-10-15T00:23:23Z
canonical: "help.servicetitan.com/assign-technician-field-be-required-on-call-booking-screen"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can the assign technician field be required on the call booking screen

## Problem

You cannot make the default assign technician field required on the call booking screen.

## Solution

### Create a required Custom Field on the Calls screen

1. Go to the top toolbar and click **Settings ![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A07Z&se=2026-10-31T02%3A47%3A07Z&sr=c&sp=r&sig=V5tIMSudO%2Bpt%2FaMUNHXFAe2BFrZZJqG8JaZA9n4EQx0%3D)**.
2. Select **Operations** from the list.
3. Select **Custom Fields**.
4. Create a new custom field. Assign the custom field to the Job Record > Call Screen. Name the custom field to reflect the Technician assignment. For example, "Technician Name:" or "Technician Assigned".
5. Set the custom field as a required field.
6. Save your changes.

By following these steps, you create a mandatory field for technician assignment on the call booking screen. This approach ensures that a technician must be assigned for every job booked.