---
title: "Add media to a job and mark photos with Doodle in ServiceTitan Mobile"
slug: "add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile"
updated: 2026-10-15T01:30:19Z
published: 2026-10-15T01:30:19Z
canonical: "help.servicetitan.com/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add media to a job and mark photos with Doodle in ServiceTitan Mobile

## Overview

While working a job, you can capture and upload photos and videos in ServiceTitan Mobile, give them a title to make them easier to reference later, and mark them with Doodle to highlight important details and callouts. Adding media to a job makes it easier to show your customers things that need repair, and can be used to show before and after photos and videos of your completed jobs.

> [!WARNING]
> **Caution:** The *Doodle* field is available only in the legacy ServiceTitan Mobile app. In the Field Mobile App, use painting tools to annotate photos and files. For more, see [Manage photos, videos, and files in the ServiceTitan Field Mobile App](/construction/docs/manage-photos-videos-and-files-in-the-servicetitan-field-mobile-app).

---

### 

#### Who uses this feature

- Technicians
- Applies to all business types

## Things to know

- You should take photos at the service location both before and after the job. The pictures should be clear and show all details and areas relevant to the work to be done or that has already been done.
- Use Doodle to mark up images taken of equipment or the worksite. This helps you provide a visual explanation of the problem and draw out a solution. For example, you can circle the place where you suspect a leak is starting.
- All photos added to forms are automatically added to the job. You can see them in the [Audit Trail and Files tab](/construction/docs/view-job-history) of the job.
- If your office has enabled the permission for it, you can add photos to completed jobs. Otherwise, you can only add photos while working on a job.

> [!NOTE]
> **Note:** The Allow uploading attachments after the job is completed or put on hold permission is required to use this feature. Please contact the account administrator on your team.

## Take or upload photos or videos

You can take a photo or video directly using ServiceTitan Mobile. You can also upload a photo or video you already have on your tablet or phone to ServiceTitan Mobile. The photos or videos you add will appear in *History*. In the office, your photos and videos are visible in the job history.

To take or upload a photo or video:

1. From the current job, tap the **Camera** icon. ![Menu options for invoice management, including photo and video upload features.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-lafk5lrx.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)
2. Tap the **Camera** icon, and select an option. If you want to take a new photo or video, tap **Take photo** or **Record video**. Otherwise, tap **Upload photo** or **Upload video** to upload media to the job from your device. ![User interface showing options to take photo, upload, and record video for slab leak.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-o50wlmh7.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)After the upload, you see a confirmation at the bottom of the screen. ![Address details with a photo added option and navigation features displayed.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-10wvjbzv.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)

## Add a title to photos or videos

After you take or upload media to a job, you can give it a title to make it easier to find and reference later. To add a title to a photo or video:

1. If you're not there already, go to the job from which you added the photo or video.
2. Tap **History >** **Photos & videos**. ![User interface showing history options with a focus on photos and videos section.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-uxvvbtns.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)
3. Tap the photo or video you want to title. ![User interface displaying photos and videos related to a slab leak job.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-j4xor5ug.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)
4. Tap the **Pencil** icon. ![Under-sink plumbing showing pipes and cleaning supplies, indicating a slab leak issue.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-bv726do5.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)
5. For *Title*, enter a title for the image or video, and then tap **Save and Continue**. ![Editing title for a sink leak replacement task in a digital interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-fugr1bi6.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D) ![Under-sink plumbing showing a leak that needs replacement, with cleaning supplies visible.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-9e1snljh.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)

## Mark images with Doodle

After taking or uploading a photo with ServiceTitan Mobile, you can use Doodle to highlight parts of the image that may need special attention or emphasis.

> [!NOTE]
> **Note:** To mark a photo with Doodle right after you've taken it, tap **Use photo** to save it first.

To mark images with Doodle:

1. From the job that has the image you want to mark, tap **History**, then tap **Photos & videos**. ![User interface displaying history options with a focus on 'Photos & videos'.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-9qjcmoel.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)
2. Tap the image you want to mark up. ![User interface showing job history with a highlighted photo and call back details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-usywmbkr.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)
3. From *Photos & video details*, tap the image again. ![Plumbing under a sink showing pipes and cleaning supplies, with a hand pointing.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-lz5lbn6b.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)
4. Tap **More ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-3o1ex2oa.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)** and select **Doodle**. ![User interface showing a callback option with two sinks and a hand pointing.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-2bn2nhp6.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)
5. With Doodle, you can tap the:
  1. **Paintbrush** to draw on the image. ![Highlighted plumbing components under a sink, showing connections and potential issues.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-ioucua9g.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)
  2. **Letter** to add a text annotation to the image. ![Under-sink plumbing with highlighted components and a question about their purpose.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-33rx0tj1.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)
  3. **Color** to change your Doodle color. ![Under-sink plumbing with highlighted components and a question about their purpose.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-dk946aeu.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)
  4. **Left arrow** one or more times to undo your previous Doodle, and tap the **right arrow** to redo your undo. ![Plumbing under a sink showing highlighted connections and components for maintenance inspection.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-p7l03iu8.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)
6. When you're done marking up the image, tap **Save**. ![Plumbing under a sink with highlighted components and a question about their purpose.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-media-to-a-job-and-mark-photos-with-doodle-in-servicetitan-mobile-image-3zvohp5z.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A51%3A04Z&se=2026-10-31T02%3A51%3A04Z&sr=c&sp=r&sig=mWVN23Wf3ehAxcXNXFMo2aKqn39CtBL0voGcpckOuQs%3D)

## Want to learn more?

See [Mobile Handbook](/construction/docs/servicetitan-mobile-legacy-home).

A downloadable log of who changed what record and when.

**What it does:** Provides change history for accountability, error investigation, and compliance across teams.

**Also called:** Change history

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)