--- title: "Add images, PDFs, and video to your pricebook" slug: "add-images-pdfs-and-video-to-your-pricebook" updated: 2026-10-15T01:14:34Z published: 2026-10-15T01:14:34Z canonical: "help.servicetitan.com/add-images-pdfs-and-video-to-your-pricebook" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Add images, PDFs, and video to your pricebook ## Overview Add multimedia to your pricebook to help build compelling estimates and invoices to present to customers. Images, PDFs, and video can help customers better understand the services being offered. Also, images make it easier for technicians to navigate services in ServiceTitan Mobile. --- ### #### Who uses this feature - Administrators and managers ## Things to know - Technicians can show videos to customers, such as reviews for equipment, in the case that the customer needs help deciding which equipment suits them. - Pricebook item images appear on estimates and invoices. By default, these images are also saved as attachment records on the Estimate. > [!NOTE] > **Note:** To prevent pricebook images from being saved as attachments, turn on **Exclude pricebook images from estimate attachments** in **Settings > Estimates > General**. For more, see [Manage Estimates settings](/construction/docs/manage-estimates-settings). - Upload MP4 files or use YouTube and other web links to attach videos. - When viewing pricebook items, you can filter the list to show items that don’t have images or videos. - In the Services & Equipment section, click **Show** for more display options or expand a category to view its subcategories. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-images-pdfs-and-video-to-your-pricebook-image-rksfmaj3.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D) ## Add images and videos to categories and subcategories 1. Go to the navigation bar and click **Pricebook** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-pricebook-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D) . 2. In the side menu, click **Categories**. The *Categories* screen opens. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-images-pdfs-and-video-to-your-pricebook-image-nombjfrp.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D) > [!NOTE] > **Note:** Click **View in mobile** to review how your entire pricebook appears in ServiceTitan Mobile. 3. Click the *Services & Equipment* category or subcategory that you want to add an image and/or video to. 4. Click **More Actions**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-vert-blue.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D)and select **Edit Additional Details** from the dropdown. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-images-pdfs-and-video-to-your-pricebook-image-o92d0e3j.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D)The *Edit* screen opens. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-images-pdfs-and-video-to-your-pricebook-image-oyvdsodl.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D) 5. To add an image to this category or subcategory, click **Upload** in the *Image* section. Click **Change** to replace the image. 6. In the *Default Media for Subcategory Items* section: - To add a default photo for all items in this category or subcategory, click **Upload** and select an image file from your computer. - To add a video for all items in this category or subcategory, enter the video link in **Item Videos** and click **Add** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-add.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D) . ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-images-pdfs-and-video-to-your-pricebook-image-azp95u8t.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D) 7. When finished, click **Save.** ## Add images, PDFs, and videos to pricebook items > [!NOTE] > **Note:** You can only add MP4 video files and PDFs to service and equipment items. 1. Go to the navigation bar and click **Pricebook** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-pricebook-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D) . 2. In the side menu, click **Services**, **Equipment**, or **Materials**, depending on the pricebook item you want to add media to. The appropriate screen opens. > [!NOTE] > **Note:** Click **Mobile View** to preview how items appear in ServiceTitan Mobile. > [!TIP] > **Tip:** Collapse the Pricebook side menu for more screen area to view the item table. 3. Browse the table or use the search field to find the item you want to add images and/or videos to. You can search by item code, name, or description. > [!TIP] > **Tip:** To filter the list of items, click **Filters**. You can filter based on category, sold hours, price, items with or without images, and other details. After setting your filters, click **Apply**. 4. Switch the toggle to **Edit Mode**. 5. In the media column, click the image icon for the item you want to add media to. The *Edit Media* screen opens. > [!NOTE] > **Note:** If the media column isn’t visible, you can [customize item table columns](/construction/docs/edit-pricebook-items#customize-item-table-columns) to show it in the table. 6. To add an image, MP4 video, or PDF, click **Upload file** to upload it from your computer. > [!NOTE] > **Note:** If an item has multiple images, set a default image to display wherever the item appears by hovering over the image and clicking **Set As Default**. *![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-images-pdfs-and-video-to-your-pricebook-image-34hpdpgd.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D)* > [!TIP] > **Tip:** Click the image for an enlarged view. To remove an image, hover over the image and click **Delete** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-delete.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D) , or delete it in the enlarged view. 7. To add a video link, enter a URL under **Videos** and click **Add** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-add.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D) . The link displays below the field. You may have to scroll down to see it. 8. To remove a video, click **Delete** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-delete.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D) next to the link. 9. When finished, click **Save**. ## Change images appearing on online estimates The Pricebook items also appear on the *Online Estimates* screen. If the item doesn’t have an image attached to it, the default lightbulb icon displays. *![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-images-pdfs-and-video-to-your-pricebook-image-a1hrtork.png?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D)* > [!NOTE] > **Note:** Online estimates recognize only the image format even if you attach video or PDF files. To learn more about online estimates, see [Use Online Estimates](/construction/docs/use-online-estimates). *![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-images-pdfs-and-video-to-your-pricebook-image-adw8yi4r.gif?sv=2026-02-06&spr=https&st=2026-10-31T00%3A50%3A17Z&se=2026-10-31T01%3A50%3A17Z&sr=c&sp=r&sig=hoYWX8RYolLELZpqNXXztlfb5CnPEezMFpIitK5Uv1g%3D)* ## ## FAQ --- ### #### What is the recommended image size for Pricebook items and categories? - **Categories and subcategories**: 460 × 328 px, under 100 KB - **Pricebook items, services, materials, and equipment**: 450 × 450 px, under 100 KB #### What is the recommended size for Pricebook icons in ServiceTitan? The ideal size for Pricebook icons is 450x450 pixels to ensure a consistent display across both category and individual item pages. ## Want to learn more? - Visit Academy and enroll in [Editing Your Pricebook](https://servicetitan.docebosaas.com/academy/learn/courses/329/Editing-Your-Pricebook-Pro) - See [Import and export your pricebook](/construction/docs/import-and-export-your-pricebook-1) A formal price quote presented to a customer before work begins, created from Pricebook items in ServiceTitan. **What it does:** Gives customers a transparent breakdown of costs and enables the business to track conversion from estimate to sold job. **Also called:** Quote, Proposal **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)