---
title: "Add equipment quickly to a service location using Optical Character Recognition (OCR) in the ServiceTitan Field Mobile App"
slug: "add-equipment-quickly-service-location-using-optical-character-recognition-ocr"
updated: 2026-10-29T12:35:46Z
published: 2026-10-29T12:35:46Z
canonical: "help.servicetitan.com/add-equipment-quickly-service-location-using-optical-character-recognition-ocr"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add equipment quickly to a service location using Optical Character Recognition (OCR) in the ServiceTitan Field Mobile App

## Overview

When [adding equipment to a service location](/construction/docs/add-equipment-to-a-service-location-in-the-servicetitan-field-mobile-app), you can map scanned fields from nameplates with Optical Character Recognition (OCR). This allows you to capture equipment details automatically, such as model numbers, serial numbers, installation dates, and manufacturers.

> [!TIP]
> **Tip:** If the video doesn't play in full screen, tap **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-horiz.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D) then **Fit Screen** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-fit-screen.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D).

[KB - Add Equipment Using OCR in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/kmgcfh29so?web_component=true&seo=true&videoFoam=false)

---

### 

#### Who uses this feature

- Technicians
- Applies to all business types

#### Feature configuration

- The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements).
- If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com).

## Things to know

- In Commercial terminology, jobs are referred to as work orders.
- On the *Equipment* tab, you can:
  - Sort equipment by name, serial number, installed date, and last serviced date.
  - Filter equipment by equipment type, memberships, tags, manufacturer warranty, and service warranty.
  - Review the *Installed* section to see a list of active equipment existing on a customer's location.
  - Review the *Replaced* section to see a list of equipment that has now been replaced, or is no longer available.
- If you book a job that has equipment already installed at the service location, it's automatically shown on the booked job.

## Map scanned fields automatically using Optical Character Recognition (OCR) in the Field Mobile App

1. Open your current job and tap the **Equipment** tab.
2. Tap **Add > Equipment**.
3. On the *Add Equipment* screen that opens, tap **Scan Equipment Details**. ![User interface for adding equipment details with a scan option highlighted.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-equipment-quickly-to-a-service-location-using-optical-character-recognition-ocr-in-the-servicetitan-field-mobile-app-image-zghbqzr2.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D)
4. Point your device at the equipment label you want to scan.
5. Capture the image so it can be scanned. ![Trane HVAC unit specifications including voltage, amperage, and certification details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-equipment-quickly-to-a-service-location-using-optical-character-recognition-ocr-in-the-servicetitan-field-mobile-app-image-g7xuhzf0.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D)
6. Wait for the scan to complete. ![An illustration showing a folder with documents and a magnifying glass scanning them.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-equipment-quickly-to-a-service-location-using-optical-character-recognition-ocr-in-the-servicetitan-field-mobile-app-image-ma7sxyvy.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D)After the scan is complete, the *Model #, Serial #, Manufacturer*, and *Manufactured on Date* are automatically populated.

> [!NOTE]
> **Note:** If needed, you can tap a field to edit and overwrite the automated entry.

![Select Data.png](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Select%20Data.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D)(Optional) Select **Add to memo**. This adds the mapped information and all other scanned data to the equipment's *Memo* field.
7. When finished, tap **Save**. The details are added to the respective fields on the *Add Equipment* screen.

Finish adding the equipment by entering a name and any additional details, if needed. When finished, tap **Add**.

## Map scanned fields manually using Optical Character Recognition (OCR) in the Field Mobile App

1. Open your current job and tap the **Equipment** tab.
2. Tap **Scan** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-document-scanner.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D). ![HVAC maintenance job details including schedule, equipment, and contact options displayed on screen.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-equipment-quickly-to-a-service-location-using-optical-character-recognition-ocr-in-the-servicetitan-field-mobile-app-image-jo6zbcrw.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D)

> [!NOTE]
> **Note:** You can also tap **Search** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-search.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D) to look for existing equipment by entering the model or asset number.
3. Point your device at the equipment you want to scan.
4. Tap **Text Scanner** to scan the text or **Barcode scanner** to scan the barcode, then capture the image so it can be scanned. ![Trane HVAC unit specifications including model number, voltage, and energy certification details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-equipment-quickly-to-a-service-location-using-optical-character-recognition-ocr-in-the-servicetitan-field-mobile-app-image-s7fvx16c.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D)
5. If a match is found, the equipment is shown. ![Details of a 14,000 BTU portable air conditioner and dehumidifier installation.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-equipment-quickly-to-a-service-location-using-optical-character-recognition-ocr-in-the-servicetitan-field-mobile-app-image-br7y4m7y.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D)
6. If no match is found, tap **Continue to map data**. ![HVAC maintenance job details with no matching equipment and a prompt to map data.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-equipment-quickly-to-a-service-location-using-optical-character-recognition-ocr-in-the-servicetitan-field-mobile-app-image-hihdlkzl.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A37%3A55Z&se=2026-10-31T03%3A37%3A55Z&sr=c&sp=r&sig=t6le8Y2tjiIRt%2FMg7iAmNdsNrsuwcwQPH4%2BGbGhqs7o%3D)
7. Map the scanned fields by tapping **Select** next to each field then selecting the field from the scanned image.
8. When finished, tap **Save**. The details are added to the respective fields on the *Add Equipment* screen.

Finish adding the equipment by entering a name and any additional details, if needed. When finished, tap **Add**.

## Want to learn more?

- Previous topic: [Add equipment to a service location in the ServiceTitan Field Mobile App](/construction/docs/add-equipment-to-a-service-location-in-the-servicetitan-field-mobile-app)
- For more, see:
  - [Mark installed equipment as serviced in the ServiceTitan Field Mobile App](/construction/docs/mark-installed-equipment-as-serviced-in-the-servicetitan-field-mobile-app)
  - [View equipment history in the ServiceTitan Field Mobile App](/construction/docs/view-equipment-history-in-the-servicetitan-field-mobile-app)