--- title: "Add a number to Trane Comfortsite or ASDealerNet" slug: "add-a-number-to-trane-comfortsite-or-asdealernet" updated: 2026-10-15T00:54:45Z published: 2026-10-15T00:54:45Z canonical: "help.servicetitan.com/add-a-number-to-trane-comfortsite-or-asdealernet" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Add a number to Trane Comfortsite or ASDealerNet ## Overview Add a campaign phone number to Trane Comfortsite or ASDealerNet so you can capture residential service leads and track marketing performance directly within your ServiceTitan reports. This ensures every call from your dealer locator profile is attributed and managed seamlessly. --- ### #### Who uses this feature - Administrators and office employees - Primarily for Residential Service and Replacement business types - This feature is currently in Closed beta and available for specific accounts. If you have any questions during the beta, please email [traneleads@servicetitan.com](mailto:traneleads@servicetitan.com). ## Add a number to Trane Comfortsite 1. Go to [www.comfortsite.com](http://www.comfortsite.com). 2. In the side panel, click **Marketing Center**. ![Trane ComfortSite interface showing various service options and a highlighted marketing center.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-5lveej0j.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) 3. On the *Marketing Center* screen that opens, click **Marketing Advertising Express (Max)**. ![Marketing Center menu with highlighted items and a pointer indicating selection.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-wyxdacg4.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) 4. On the *Marketing Advertising Express (Max)* screen that opens, click **Dealer Location Information**. ![Trane MAX interface showing dealer locator and advertising materials options for users.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-6g6ikwox.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) 5. Scroll down to the **Dealer Locator Profile Details** section. 6. In the **ServiceTitan Campaign Phone Number** and **Direct Phone Number** fields, enter your phone number. ![Form fields for dealer information, including website and contact details for ServiceTitan.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-ddtkodsp.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) > [!NOTE] > **Note:** You can find the **Direct Phone Number** field under the Dealer list. ![Form fields for dealer information, highlighting the direct phone number section.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-rhowxbb9.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) 7. When finished, click **Update Profile**. > [!NOTE] > **Note:** If you already have a number in MAX, you will continue to get leads to the original number that was stated until 11:31 pm EST. The Overnight synchronization period is 11:30 pm EST. ## Add a number to ASDealerNet 1. Go to [www.asdealernet.com](http://www.asdealernet.com). 2. In the side panel, click **Marketing Center**. ![American Standard DealerNet interface showcasing available features and navigation options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-lfn0t58x.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) 3. On the *Marketing Center* screen that opens, click **Marketing Advertising Express (Max)**. ![Marketing Center webpage displaying various resources and highlighted upcoming dealer rewards.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-6iorsjzp.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) > [!NOTE] > **Note:** The **American Standard Dealer Rewards** marketing center is coming soon. 4. On the *Marketing Advertising Express (Max)* screen that opens, click **Dealer Location Information**. ![Website interface showing dealer locator and available funds for American Standard services.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-knjb9qmz.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) 5. Scroll down to the **Dealer Locator Profile Details** section. 6. In the **ServiceTitan Campaign Phone Number** and **Direct Phone Number** fields, enter your phone number. ![Form fields for dealer information, including website and contact details for ServiceTitan.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-2bqpx24j.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) > [!NOTE] > **Note:** You can find the **Direct Phone Number** field under the Dealer list. ![Form fields for dealer information, highlighting the direct phone number section.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-qtzlzde3.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) 7. When finished, click **Update Profile**. 8. Notify your local distributor that this change needs to be approved. The Overnight synchronization period is 11:30 pm EST. > [!NOTE] > **Note:** If you already have a number in MAX, you will continue to get leads to the original number that was stated until 11:31 pm EST. ## Test the integration > [!NOTE] > **Note:** You can complete testing around 24 hours post-setup or the next business day. Go to [Trane.com](https://www.trane.com/index.html) or [AmericanStandardAir.com](https://www.americanstandardair.com/). For Trane dealer: 1. On the screen that opens, click **Find a Local Dealer**. ![Trane residential air conditioning advertisement highlighting local dealer search option.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-8vkv82kf.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) 2. In the **Find a dealer in your area** field, enter your Postal or Zip code. ![Search bar for finding a dealer with a filter option on the right.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-hafy871o.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) For American Standard dealer: 1. On the screen that opens, click **Find a Local Dealer**. ![American Standard website header with options to find a local dealer and contact information.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-rsz265sg.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) 2. In the **Find a dealer servicing your area** field, enter your home ZIP code. ![Search for a dealer by entering your zip code in the provided field.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-0liz4v4g.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) After you entered Postal or Zip codes: 1. Dial or click the phone number stated under **Call now**. 2. In ServiceTitan, go to the navigation bar and click **Calls** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-local-phone.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D). 3. On the *Booking* screen that opens, click the incoming green call bubble. ![Interface for booking jobs with customer search and job overview sections displayed.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-number-to-trane-comfortsite-or-asdealernet-image-oruqaepu.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D) > [!NOTE] > **Note:** The top phone number or contact should be associated with the phone number that the caller (you) are dialing from. The Trane Phone call leads or American Standard Phone Call Leads marketing campaign should also be associated. ## Track the performance 1. In ServiceTitan, go to the navigation bar and click **Reports** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-reports-inactive.png?sv=2026-02-06&spr=https&st=2026-10-30T23%3A47%3A24Z&se=2026-10-31T00%3A47%3A24Z&sr=c&sp=r&sig=YWL9esgNq3ITFDeWUOC%2FsXNSVF3R99NT0XS5rKRsSNE%3D). 2. Select the **Web Booking** report. 3. Filter by *Trane Phone Call Leads* or *American Standard Phone Call Leads* campaign, and click **Run Report**. For more, see [Run, filter, and export reports](/construction/docs/run-filter-and-export-reports). ## Want to learn more? - See [Call booking](/construction/docs/call-booking-home) - See [Reports](/construction/docs/reports-home) A pre-release which is limited to certain users. Users must be selected to use the product and be approved before they have access. [Learn more →](https://help.servicetitan.com/docs/procure-to-pay-p2p-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) A customer calls in who intends to hire someone (the lasts over 60 seconds). This is a call lead. What this triggers in ServiceTitan The call is classified as a lead. On the dashboard, the call lead appears as a Lead under Call Metrics. [Learn more →](https://help.servicetitan.com/docs/understanding-calls-vocab) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)