---
title: "Add a customer PO number to a job"
slug: "add-a-customer-po-number-to-a-job"
updated: 2026-10-15T00:52:32Z
published: 2026-10-15T00:52:32Z
canonical: "help.servicetitan.com/add-a-customer-po-number-to-a-job"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add a customer PO number to a job

## 

## Overview

Commercial and construction business types often require a customer-provided PO number to be included on invoices in order to receive payment. You can add a customer PO number on a new or existing job using the **Customer PO #** field. The customer PO number displays on the resulting invoice tied to the job.

## 

---

### 

#### Who uses this feature

- Administrators and CSRs
- Primarily for Residential construction, Commercial service and replacement, and Commercial construction business types.
- Applies to all trades

#### Feature configuration

- Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details.

## Enable the Customer PO# field

1. Go to the navigation bar and click **Settings** ![A simple icon representing a settings gear.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A24Z&se=2026-10-31T02%3A47%3A24Z&sr=c&sp=r&sig=Xfp1p2VjXeVG00o%2FCKou6M%2BLEY2bx6OvbR0kh5WJphI%3D).
2. In the side panel, click **Operations** > **Job Bookings**.
3. In the *Configure Fields on Job Booking Screen* section, select **Customer PO#**.

![Job booking interface showing call linking confirmation and customer PO field options.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-customer-po-number-to-a-job-image-8yf2a9cm.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A24Z&se=2026-10-31T02%3A47%3A24Z&sr=c&sp=r&sig=Xfp1p2VjXeVG00o%2FCKou6M%2BLEY2bx6OvbR0kh5WJphI%3D)
4. When finished, click **Save**.

## Add a customer PO number to a new job

1. On the *Call Booking* screen, enter the customer, location, and job details as you normally would when [booking a new job](/construction/docs/book-a-job).
2. Enter the customer PO number in the **Customer PO#** field. ![Overview of a job for a leaky faucet with details and technician assigned.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-customer-po-number-to-a-job-image-944xo68r.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A24Z&se=2026-10-31T02%3A47%3A24Z&sr=c&sp=r&sig=Xfp1p2VjXeVG00o%2FCKou6M%2BLEY2bx6OvbR0kh5WJphI%3D)
3. When finished, click **Book Job**.

## Add a customer PO number to an existing job

1. [Search](/construction/docs/use-search-in-servicetitan) and open the job record.
2. On the *Job* screen, click **Edit Job ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-edit.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A24Z&se=2026-10-31T02%3A47%3A24Z&sr=c&sp=r&sig=Xfp1p2VjXeVG00o%2FCKou6M%2BLEY2bx6OvbR0kh5WJphI%3D)**. ![Invoice status shows pending with required signature and job actions available.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-customer-po-number-to-a-job-image-25homung.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A24Z&se=2026-10-31T02%3A47%3A24Z&sr=c&sp=r&sig=Xfp1p2VjXeVG00o%2FCKou6M%2BLEY2bx6OvbR0kh5WJphI%3D)
3. On the resulting *Edit Job* screen, enter the customer PO number in the **Customer PO #** field. ![Job editing interface showing details for a leaky faucet service request.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-customer-po-number-to-a-job-image-b1vtsb1m.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A24Z&se=2026-10-31T02%3A47%3A24Z&sr=c&sp=r&sig=Xfp1p2VjXeVG00o%2FCKou6M%2BLEY2bx6OvbR0kh5WJphI%3D)
4. When finished, click **Save**.

> [!NOTE]
> **Note:** You can also use the **Edit Job** screen to edit the customer PO number.

## View the customer PO number on the invoice

1. [Search](/construction/docs/use-search-in-servicetitan) and open the invoice you want to view.
2. On the *Invoice* page, click **Print** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-print.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A24Z&se=2026-10-31T02%3A47%3A24Z&sr=c&sp=r&sig=Xfp1p2VjXeVG00o%2FCKou6M%2BLEY2bx6OvbR0kh5WJphI%3D). This opens a PDF of the invoice.
3. The customer PO number displays on the top right corner of the invoice. ![Invoice for HVAC maintenance detailing job address and payment information.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/add-a-customer-po-number-to-a-job-image-sthl53ad.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A47%3A24Z&se=2026-10-31T02%3A47%3A24Z&sr=c&sp=r&sig=Xfp1p2VjXeVG00o%2FCKou6M%2BLEY2bx6OvbR0kh5WJphI%3D)

## Want to learn more?

- See [Commercial service and replacement in ServiceTitan](/commercial)
- See [Construction](/construction/docs/construction-dashboard-project-information)