---
title: "Activate Auto-Classification of Spam Calls in ServiceTitan"
slug: "activate-auto-classification-of-spam-calls-in-servicetitan"
updated: 2026-10-15T01:08:47Z
published: 2026-10-15T01:08:47Z
canonical: "help.servicetitan.com/activate-auto-classification-of-spam-calls-in-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Activate Auto-Classification of Spam Calls in ServiceTitan

## Problem

You want to know how to activate the auto-classification of spam calls in ServiceTitan.

## Solution

1. Go to the ServiceTitan dashboard.
2. Click the **Phones** tab.

> [!NOTE]
> **Note:** There is no current option to auto-classify spam calls if you use basic phones. If you want to auto-classify spam calls, you need to upgrade to Phones Pro. To get started with Phones Pro, request a demo on our [Pro Products page](https://www.servicetitan.com/features/pro), or reach out to your Customer Success Manager (CSM) or Pro Account Manager.
3. Within Phones Pro, different advanced settings prevent spam calls.

If you have any other questions, feel free to contact [ServiceTitan Support](/construction/docs/contact-servicetitan-technical-support).

ServiceTitan's integrated phone system that routes calls, records conversations, and connects call data to job and customer records.

**What it does:** Gives businesses a CSR productivity platform with call tracking, recording, and booking analytics built into the same system as their jobs.

**Also called:** ST Phones, Integrated phone system

**Tags:** Phones Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)