---
title: "Access vendor contact details from purchasing orders using the Purchasing and Inventory modules"
slug: "access-vendor-contact-details-purchasing-orders-purchasing-inventory"
updated: 2026-10-15T00:45:02Z
published: 2026-10-15T00:45:02Z
canonical: "help.servicetitan.com/access-vendor-contact-details-purchasing-orders-purchasing-inventory"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Access vendor contact details from purchasing orders using the Purchasing and Inventory modules

## Overview

On the *Purchasing Orders* page, you can click the vendor link to open the vendor profile and view their phone number or email address. Technicians can also open purchase orders (PO) in the ServiceTitan Mobile app and call the vendor directly from the PO for shipment pick-up details.

---

### 

#### Who uses this feature

- Purchasing team and technicians

#### Feature configuration

- Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details.

## Things to know

- If you only have the *Purchasing* module enabled, the *Inventory* section in the navigation bar is renamed **Purchasing**.

## Access vendor profile from purchase order

1. Go to the navigation bar and click **Inventory** or **Purchasing**![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-inventory-inactive.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A15Z&se=2026-10-31T02%3A49%3A15Z&sr=c&sp=r&sig=p6X02b%2FCdk4dd9XAOU14iNuOzoCfXpCVZLwA76WNF8w%3D).
2. From the side menu, select **Purchase Orders**. The *Purchase Orders* page opens.
3. Click the **Pending**, **Sent**, **Partially Received**, **Received**, or **Canceled** tab.
4. Select the PO for which you to view want the vendor details. The PO record opens.![A cursor selecting the PO for which you want to view the vendor details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/access-vendor-contact-details-from-purchasing-orders-using-the-purchasing-and-inventory-modules-image-sajxaxio.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A15Z&se=2026-10-31T02%3A49%3A15Z&sr=c&sp=r&sig=p6X02b%2FCdk4dd9XAOU14iNuOzoCfXpCVZLwA76WNF8w%3D)
5. In the *Order Details* section, click the **vendor link**.![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/access-vendor-contact-details-from-purchasing-orders-using-the-purchasing-and-inventory-modules-image-1gf96pe9.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A15Z&se=2026-10-31T02%3A49%3A15Z&sr=c&sp=r&sig=p6X02b%2FCdk4dd9XAOU14iNuOzoCfXpCVZLwA76WNF8w%3D)The *Purchasing Vendor profile* page opens.

## Call vendor from ServiceTitan Mobile

1. In *Dashboard*, tap the **All Jobs** tab.
2. Select the job for which you want to contact the vendor, and tap **View Job**.![A cursor tapping View Job from ST Mobile.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/access-vendor-contact-details-from-purchasing-orders-using-the-purchasing-and-inventory-modules-image-o3b53ckk.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A15Z&se=2026-10-31T02%3A49%3A15Z&sr=c&sp=r&sig=p6X02b%2FCdk4dd9XAOU14iNuOzoCfXpCVZLwA76WNF8w%3D)
3. On the job record that opens, tap **Invoice**.
4. On the *Invoice* page that opens, tap **Purchase orders**.![A cursor tapping the Purchase order section on the Invoice screen.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/access-vendor-contact-details-from-purchasing-orders-using-the-purchasing-and-inventory-modules-image-dh3xcjf1.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A15Z&se=2026-10-31T02%3A49%3A15Z&sr=c&sp=r&sig=p6X02b%2FCdk4dd9XAOU14iNuOzoCfXpCVZLwA76WNF8w%3D)
5. On the *Purchase orders* form that opens, tap **Call**.![A cursor taping Call from the ST Mobile PO screen.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/access-vendor-contact-details-from-purchasing-orders-using-the-purchasing-and-inventory-modules-image-a6uwyi9j.png?sv=2026-02-06&spr=https&st=2026-10-31T01%3A49%3A15Z&se=2026-10-31T02%3A49%3A15Z&sr=c&sp=r&sig=p6X02b%2FCdk4dd9XAOU14iNuOzoCfXpCVZLwA76WNF8w%3D)

> [!NOTE]
> **Note:** The vendor profile must include a phone number to enable the call feature.

## Want to learn more?

- See [Purchase orders](/construction/docs/download-purchase-orders)