---
title: "Access vendor contact details from PO using Line Items on POs"
slug: "access-vendor-contact-details-from-po-using-line-items-on-pos"
updated: 2026-10-15T00:47:44Z
published: 2026-10-15T00:47:44Z
canonical: "help.servicetitan.com/access-vendor-contact-details-from-po-using-line-items-on-pos"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Access vendor contact details from PO using Line Items on POs

## Overview

[Overview content needed: Add 2–3 sentences introducing this workflow or feature, who uses it, and why it's helpful.]

---

### 

#### Who uses this feature

- Purchasing team and technicians
- Account configuration is required. To update your account, please contact your success or implementation manager.
- This feature can be used with Line Items on POs.

> [!NOTE]
> **Note:** This feature has been updated for most users and the processes are different. See [Replenish items using transfers](/construction/docs/replenish-items-using-transfers) and [Replenish items with purchase orders](/construction/docs/replenish-items-with-purchase-orders) for the updated version.

In a PO you can click the vendor link to open the vendor profile to view their phone number or email address. Technicians can also open a PO in the ServiceTitan Mobile app and call the vendor directly from the PO for shipment pick up details.

## Access vendor profile from PO

1. Go to the navigation bar and click **Invoice**.
2. In the side menu, click **Purchase Ordering**.
3. Select the PO for which you want the vendor details.![A cursor selecting the PO for which the vendor details..](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/access-vendor-contact-details-from-po-using-line-items-on-pos-image-adutyusf.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A09Z&se=2026-10-31T03%3A40%3A09Z&sr=c&sp=r&sig=aL3ngW4MnoHhJ8Ly2Pg5aTwxsiGQ2n2wvdWjbNd9kr4%3D)The *Purchase order details* flyout opens.
4. Click the vendor link.![A cursor clicking the vendor link.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/access-vendor-contact-details-from-po-using-line-items-on-pos-image-jnadm6gb.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A09Z&se=2026-10-31T03%3A40%3A09Z&sr=c&sp=r&sig=aL3ngW4MnoHhJ8Ly2Pg5aTwxsiGQ2n2wvdWjbNd9kr4%3D)
5. The *Vendor profile* screen opens.

## Call vendor from ServiceTitan Mobile

1. In *Dashboard*, tap the **All Jobs** tab.
2. Select the job for which you want to contact the vendor, and tap **View Job**.![A cursor tapping View Job to open the job for which you want to contact vendor.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/access-vendor-contact-details-from-po-using-line-items-on-pos-image-gpdp08sd.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A09Z&se=2026-10-31T03%3A40%3A09Z&sr=c&sp=r&sig=aL3ngW4MnoHhJ8Ly2Pg5aTwxsiGQ2n2wvdWjbNd9kr4%3D)
3. On the job record that opens, tap **Invoice**.
4. On the *Invoice* page that opens, tap **Purchase orders**.![A cursor clicking Purchase Orders on the Invoice screen.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/access-vendor-contact-details-from-po-using-line-items-on-pos-image-k8mu7a2s.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A09Z&se=2026-10-31T03%3A40%3A09Z&sr=c&sp=r&sig=aL3ngW4MnoHhJ8Ly2Pg5aTwxsiGQ2n2wvdWjbNd9kr4%3D)
5. On the *Purchase orders* form that opens, tap **Call**.![A cursor clicking Call.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/access-vendor-contact-details-from-po-using-line-items-on-pos-image-tacv095n.png?sv=2026-02-06&spr=https&st=2026-10-31T02%3A40%3A09Z&se=2026-10-31T03%3A40%3A09Z&sr=c&sp=r&sig=aL3ngW4MnoHhJ8Ly2Pg5aTwxsiGQ2n2wvdWjbNd9kr4%3D)

> [!NOTE]
> **Note:** The vendor profile must include a phone number to enable the call feature.