---
title: "Why is an item price changing on invoices, and how can it be resolved?"
slug: "why-is-an-item-price-changing-on-invoices-and-how-can-it-be-resolved"
tags: ["Area - Pricebook", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-10-16T02:34:21Z
published: 2026-10-16T02:34:21Z
canonical: "help.servicetitan.com/why-is-an-item-price-changing-on-invoices-and-how-can-it-be-resolved"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why is an item price changing on invoices, and how can it be resolved?

## Problem

Item prices change on certain invoices due to dynamic pricing being applied instead of a fixed, static price. This occurs when the *Use Static Prices* option is not enabled for the item in the Pricebook.

## Solution

> [!NOTE]
> **Note:** Depending on your account's configuration, you might see one or more of the following:
> 
> - *Items and Pricing* instead of *Pricebook*.
> - *Customer* instead of *Homeowner*.
> - *Procurement* instead of *Inventory*.
> 
> The names are different, but everything works the same way. For more, see [Commercial Personalization Platform - FAQ](https://help.servicetitan.com/commercial/docs/commercial-personalization-platform-faq).

### Edit the item

1. Go to the navigation bar and click **Pricebook**.
2. Find the item and click **Edit**.
3. Check the box for *Use Static Prices*.
4. Click **Save** to update the item. ![Editing service details with dynamic pricing and static price options highlighted.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/why-is-an-item-price-changing-on-invoices-and-how-can-it-be-resolved-image-yy7wfks7.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A21%3A30Z&se=2026-11-09T12%3A21%3A30Z&sr=c&sp=r&sig=Iwa%2FkoNBg5PIFwzKVRj%2FDKpHmqETo57cqBq0TAWbSaQ%3D)