Problem
Discounts and fees are not visible in ServiceTitan Mobile.
Solution
Make discounts visible on mobile estimates.
Note: Depending on your account's configuration, you might see one or more of the following:
Items and Pricing instead of Pricebook.
Customer instead of Homeowner.
Procurement instead of Inventory.
The names are different, but everything works the same way. For more, see Commercial Personalization Platform - FAQ.
Add a category to the discount
Note: Regardless of whether you're using a Service discount or a Discounts and Fees discount, the item should have a category to be used in ServiceTitan Mobile. For more, see Add discounts and fees.
Check if the discount is in a category. If not, you need to add it.
In ServiceTitan, go to the navigation bar and click Pricebook.
In the side panel, click Discounts & Fees.
Choose the discount you want to add to the mobile estimate.
Click Edit to edit the discount.
Scroll down to the Categories field.
Assign the discount to a category. In ServiceTitan Mobile, you can find and select the discount to the estimate.
Note: If your Pricebook categories are assigned to business units, make sure your discount is assigned to a category that aligns with that business unit.