---
title: "What is the process for porting out phone numbers from ServiceTitan to a new phone carrier?"
slug: "what-is-the-process-for-porting-out-phone-numbers-from-servicetitan"
tags: ["Area - Phones", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Role - CSR Dispatch", "Type - Commercial", "Type - Residential"]
updated: 2026-10-16T02:05:56Z
published: 2026-10-16T02:05:56Z
canonical: "help.servicetitan.com/what-is-the-process-for-porting-out-phone-numbers-from-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What is the process for porting out phone numbers from ServiceTitan to a new phone carrier?

## Problem

You need to port out phone numbers from ServiceTitan to another carrier.

## Solution

Provide the screenshot of your ServiceTitan phone numbers and follow the instructions by your new phone carrier.

### Port your phone numbers to a new phone provider

1. Send a screenshot of your phone numbers in **Settings** ![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A30%3A14Z&se=2026-11-09T12%3A30%3A14Z&sr=c&sp=r&sig=Ul8T3ifNKt3XKfuPaq410Xp32FnwA50WewVXYWRK6tI%3D) **> Phone Numbers** and ask your new phone provider to submit the port request.

> [!NOTE]
> **Note:** The port request must include the same zip code that is on your ServiceTitan account.
2. If a past invoice is requested by your new provider, download copies by going to **Settings** ![A simple icon representing a settings gear. ](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-settings-inactive.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A30%3A14Z&se=2026-11-09T12%3A30%3A14Z&sr=c&sp=r&sig=Ul8T3ifNKt3XKfuPaq410Xp32FnwA50WewVXYWRK6tI%3D) **> Billing**. This must be done before your final date with ServiceTitan.
3. If your ServiceTitan account number is requested by your new phone provider, use your numerical *Tenant ID*.
  1. Go to the navigation bar and click **Settings**.
  2. Click **Integrations > API Application Access** to find your *Tenant ID*.