---
title: "Use Pricebook in the ServiceTitan Field Mobile App"
slug: "use-pricebook-in-the-servicetitan-field-mobile-app"
tags: ["Area - Field Mobile App (FMA)", "Type - Commercial", "Type - Residential", "Focus - Construction", "Focus - Service Replacement", "Role - Technician"]
updated: 2026-11-02T08:50:05Z
published: 2026-11-02T08:50:05Z
canonical: "help.servicetitan.com/use-pricebook-in-the-servicetitan-field-mobile-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Use Pricebook in the ServiceTitan Field Mobile App

## Overview

Use the pricebook in the Field Mobile App when you need to add items to an estimate or invoice. In Pricebook, you can manage services, equipment, and materials. This allows you to easily find and sell items to customers.

---

### 

#### Who uses this feature

- Technicians
- Applies to all business types

#### Feature configuration

- The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements).
- If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com).
- [Office setup](/commercial/docs/pricebook-home) is required to use this feature. Please contact your office for details.

## Things to know

- The first time you install or reinstall the Field Mobile App, your pricebook downloads after selecting if you want to allow notifications. You must be online and keep the screen open for the download to complete.

> [!TIP]
> **Tip:** We recommend that you ensure you're in an area with good internet connection when your pricebook is downloading.

![Downloading pricebook progress with completion status for item data and media.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-pricebook-in-the-servicetitan-field-mobile-app-image-cqe1yu89.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D)
- The pricebook periodically syncs with the office automatically when you're online. If you skip the pricebook download experience, banners inform you that pricebook items and media are still downloading. To check the status, go to **Menu** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-grid-view-outline.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D) **> Update Pricebook** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-pricebook-inactive.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D) .
- To update your pricebook manually, ensure you have a strong internet connection then go to **Menu** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-grid-view-outline.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D) **> Update Pricebook** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-gnav-pricebook-inactive.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D) and select **Update Pricebook** or **Clear Pricebook & Redownload**.![Account settings with options for updating pricebook and checking media status.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/image(35).png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D)
- When adding a pricebook item to an estimate or invoice, browse the list or search to find the name of the category, subcategory, or specific item you want. You can also sort the categories or subcategories by name.

> [!NOTE]
> **Note:** [Office setup](/commercial/docs/create-and-manage-categories-and-subcategories-in-pricebook) is required to see and use categories and subcategories.
- If needed, you can enter negative quantities when adding items from the pricebook to an estimate or invoice. This allows you to handle credits, corrections, and returns without leaving the app.
- When you add Pricebook items to an estimate or invoice, a checkmark confirmation and animation of the item moving into a cart appears. This helps you move quickly without second-guessing whether items were captured.

## Access Pricebook in the Field Mobile App

There are two ways to open the pricebook:

### Method 1

1. Open your work order and tap the **Work Order** tab.![Boiler work order screen highlights the Work Order tab and offers an Add button for work order items.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Work%20order%20tab%20localization%20update.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D)
2. Go to the *Work Order Items* section.
  1. If no work order items are listed:
    1. Tap **Add**.
    2. The *Add Items* screen opens, which brings you to the pricebook.
  2. If work order items are listed:
    1. Tap **View**.

![Boiler work order screen showing one material, invoice subtotal, tax, and total with View option highlighted.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Work%20Order%20labels%20updated.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D)
    2. On the screen that opens, tap **Add Items**.
    3. The *Add Items* screen opens, which brings you to the pricebook.

## Add services to work order items in the Field Mobile App

On the *Add Items* screen, you can add service items to the invoice:

1. Tap the **Services** tab.
2. Find and tap the **category** you want.
3. If there are subcategories, find and tap the **subcategory** you want.
4. Find and tap the **service** you want to open. You can:
  - Update the price
  - Update the description
  - Select if the item is taxable

> [!NOTE]
> **Note:** Permission is required to use this feature. Please contact the account administrator on your team.
  - Add or update service equipment. For more, see [Add equipment to an invoice in the ServiceTitan Field Mobile App](/commercial/docs/add-equipment-to-an-invoice-in-the-servicetitan-field-mobile-app).
  - Change the quantity of the service
5. When finished, tap **Add > Add to Work Order**.

## Add equipment to work order items in the Field Mobile App

On the *Add Items* screen, you can add equipment items to the invoice:

1. Tap the **Equipment** tab.
2. Find and tap the **category** you want.
3. If there are subcategories, find and tap the **subcategory** you want.
4. Find and tap the **equipment** you want to open it. You can:
  - Update the cost
  - Update the price
  - Update the description
  - Select if the item is taxable

> [!NOTE]
> **Note:** Permission is required to use this feature. Please contact the account administrator on your team.
  - Update equipment details, such as date of installation, brand, manufacturer, model number, serial number, manufacturer warranty date, and service warranty date.
  - Change the quantity of the equipment ![Media _10.png](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Media%20_10(1).png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D)
5. When finished, tap **Add > Add to Work Order**.

## Add materials to work order items in the Field Mobile App

> [!NOTE]
> **Note:** Permissions are required to add or edit material items. Please contact the account administrator on your team.

On the *Add Items* screen, you can add material items to the invoice:

1. Tap the **Materials** tab.
2. Find and tap the **category** you want.
3. If there are subcategories, find and tap the **subcategory** you want.
4. Find and tap the **material** you want to open it. You can:
  - Update the cost
  - Update the price
  - Enable or disable the **Charge for material** toggle
  - Update the description
  - Select if the item is taxable

> [!NOTE]
> **Note:** Permission is required to use this feature. Please contact the account administrator on your team.
  - Add or update service equipment. For more, see [Add equipment to an invoice in the ServiceTitan Field Mobile App](/commercial/docs/add-equipment-to-an-invoice-in-the-servicetitan-field-mobile-app).
  - Change the quantity of the material
  - Mark as an *Add On* to drive add-on price levels

> [!NOTE]
> **Note:** Permission is required to use this feature. Please contact the account administrator on your team.

![Media _10.png](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Media%20_10(2).png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D)
5. When finished, tap **Add > Add to Work Order**.

## Add multiple services, equipment, or materials to work order items in the Field Mobile App

You can use the pricebook to add multiple services, equipment, and materials to the work order invoice:

1. On the *Add Items* screen, search for an item, open the category or subcategory if needed, and then tap **Add**. Repeat this for each item you want to add.
2. After you've added everything, tap **View items**.
3. If needed, change the price and quantity for each item.
4. When finished, tap **Add to Work Order**.

![Work order screen showing two selected materials, copper refrigerant lines and a brass fitting, ready to add.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Work%20Order%20Button%20on%20Materials%20Screen.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D)

## Calculate prices in the Field Mobile App

> [!NOTE]
> **Note:** Your administrator can set different pricing options based on your account configuration. Dynamic pricing and client-specific pricing apply to items by default. For more, see [Dynamic Pricing Overview](/commercial/docs/dynamic-pricing-overview) and [Client specific pricing: overview and setup](/commercial/docs/client-specific-pricing-overview-and-setup).

1. On the *Add Items* screen, search for and select a service, equipment, or material.
2. Tap **Add > Add to Work Order**.
3. On the*Work Order* tab that opens, tap **View** next to *Work Order Items*.
4. Tap **Calculate**.

> [!NOTE]
> **Note:** Check to make sure dynamic pricing was applied.

![Work order lists one boiler drain material, quantity one, subtotal $35.11, tax $2.23, and total $37.34.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/c61daa62-9f21-4fdc-b965-6a71c6846d6b.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D)

> [!TIP]
> **Tip:** You can also calculate prices from [estimates](/commercial/docs/field-mobile-app-home-1#manage-estimates-proposals-and-invoices).
> 
> ![Estimate items for AC service, equipment, and materials with total costs displayed.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/image(81).png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D)
> 
> And when you're viewing invoice or estimate items, you can tap **See Total Cost** to view the total cost of materials and equipment.
> 
> ![Work order items screen shows service, equipment, and materials with costs, quantities, and total material cost highlighted.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Work%20order%20items%20screen-2.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D)

## Edit work order items in the Field Mobile App

1. On the [Job Details screen](/commercial/docs/explore-job-details-and-actions-in-the-servicetitan-field-mobile-app), scroll over and tap the **Work Order** tab.
2. Go to the *Work Order Items* section and tap **View**.
3. Tap the work order item you want to edit.
4. Make your changes and then tap **Update**. ![Worker in hard hat installs electrical equipment while viewing Drain Cable Cam item details and pricing.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/Media%20_10%20(video%20selected).png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A31Z&se=2026-11-09T11%3A57%3A31Z&sr=c&sp=r&sig=qpSCjpggu%2FyxIPPw9k24BUNeAxGT7%2BpqWOJZvLRL8so%3D)

## Want to learn more?

- See [Track equipment](/commercial/docs/field-mobile-app-home-1#track-equipment)
- See [Create estimates in the ServiceTitan Field Mobile App](/commercial/docs/create-estimates-in-the-servicetitan-field-mobile-app)