--- title: "Use equipment hub in Field Pro" slug: "use-equipment-hub-in-field-pro" tags: ["Area - Field Pro", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Type - Commercial", "Type - Residential"] updated: 2026-10-15T04:08:23Z published: 2026-10-15T04:08:23Z canonical: "help.servicetitan.com/use-equipment-hub-in-field-pro" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Use equipment hub in Field Pro ## Overview Equipment hub in Field Pro lets you access equipment specifications, manuals, wiring diagrams, and original equipment manufacturer (OEM) parts in Field Pro. Look up models and find compatible replacement parts to work faster and build estimates more accurately. > [!NOTE] > **Note:** Depending on your account's configuration, you might see one or more of the following: > > - *Items and Pricing* instead of *Pricebook*. > - *Customer* instead of *Homeowner*. > - *Procurement* instead of *Inventory*. > > The names are different, but everything works the same way. For more, see [Commercial Personalization Platform - FAQ](https://help.servicetitan.com/commercial/docs/commercial-personalization-platform-faq). --- ### #### Who uses this feature - Office employees - Applies to all business types - Primarily benefits Plumbing and HVAC trades #### Feature configuration - To get started with Field Pro, request a demo on our [Pro Products page](https://www.servicetitan.com/features/pro/field), or reach out to your Customer Success Manager (CSM) or Pro Account Manager (PAM). - If you're an existing Sales Pro customer and want to migrate to Field Pro, please fill out [this form](https://docs.google.com/forms/d/e/1FAIpQLSfY2uK9Z6iwhIVvKZtxYbBXPmdDT-Bdzqbgut9SlnYcl4hCJQ/viewform?usp=send_form). ## Use cases - A sales manager is building an equipment replacement Estimate and wants compatible part options. - A dispatcher needs wiring diagrams for a rooftop unit before sending a technician. - A CSR wants to confirm a heat pump's tonnage while assisting a customer. ## Access equipment hub in Field Pro 1. Go to the navigation bar and click **Field Pro** **>** **Equipment Hub**. ![Navigation menu for Field Pro with highlighted Equipment Hub option.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-equipment-hub-in-field-pro-image-m42ayckx.jpg?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A07Z&se=2026-11-09T12%3A10%3A07Z&sr=c&sp=r&sig=k%2BokZLKFdK5eHocNd44VlMPnoXqPNBRNP8XwJo86RuA%3D) 2. On the *Equipment Hub* screen that opens, click the **Search model #** field and begin typing the model. > [!TIP] > **Tip:** Type at least 4 characters, suggestions will appear automatically, so there's no need to enter the full model number. ![Search results for equipment parts including various air handler models and specifications.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-equipment-hub-in-field-pro-image-29ri360b.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A07Z&se=2026-11-09T12%3A10%3A07Z&sr=c&sp=r&sig=k%2BokZLKFdK5eHocNd44VlMPnoXqPNBRNP8XwJo86RuA%3D) 3. Click the equipment model from the suggested results to open its details. ## View equipment details in equipment hub On the equipment details screen, you can view all key details for the selected equipment, such as manuals, specs, and compatible parts. You can see the following details for the selected equipment: - **Equipment details:** The side panel shows the equipment image and model specifications, such as *system type*, *unit type*, *refrigerant*, *capacities*, *compressor info*. > [!TIP] > **Tip:** Click **View** for the image to open a larger image of the unit. ![Lennox air handler specifications including refrigerant type and system details.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-equipment-hub-in-field-pro-image-ppj95okz.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A07Z&se=2026-11-09T12%3A10%3A07Z&sr=c&sp=r&sig=k%2BokZLKFdK5eHocNd44VlMPnoXqPNBRNP8XwJo86RuA%3D) - **Manuals:** Lists all available manuals and documents for the selected model. - Click any document to open the PDF in a new tab. ![User interface displaying manuals for CBA25UH-018-230*01 air handler, highlighting diagnostic option.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-equipment-hub-in-field-pro-image-et2u1aix.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A07Z&se=2026-11-09T12%3A10%3A07Z&sr=c&sp=r&sig=k%2BokZLKFdK5eHocNd44VlMPnoXqPNBRNP8XwJo86RuA%3D) > [!TIP] > **Tip:** Click **Show more** to expand the list and view additional documents. - **Parts List:** The Parts List table shows compatible parts for the selected model. For each part you'll see: - **Image**: An image of the part. - **Name**: Name of the part. Click the part name to open detailed part information. - **Part #**: The manufacturer part number. - **Additional Notes**: Any included notes or component details. - **Replacements**: The number of compatible replacement options available. ![List of HVAC parts with names, part numbers, and replacement information.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-equipment-hub-in-field-pro-image-ehl5dv2u.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A07Z&se=2026-11-09T12%3A10%3A07Z&sr=c&sp=r&sig=k%2BokZLKFdK5eHocNd44VlMPnoXqPNBRNP8XwJo86RuA%3D) ## View part details in equipment hub Click a **part name** in the *Parts List* table to open the *Part Details* screen. There, you can view images, specs, and compatible replacements to confirm a fit or choose the best substitute. ![Run capacitor details including known replacements and specifications for HVAC systems.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-equipment-hub-in-field-pro-image-jmols9we.jpg?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A07Z&se=2026-11-09T12%3A10%3A07Z&sr=c&sp=r&sig=k%2BokZLKFdK5eHocNd44VlMPnoXqPNBRNP8XwJo86RuA%3D) You can see the following details for the selected part: - **Part details**: The side panel shows the part image and available specs. > [!TIP] > **Tip:** Click **View** under the image to open a larger preview. - **Known Replacements**: A list of compatible replacement parts. For each replacement part, you can view: - **Image**: Preview of the replacement part. - **Brand**: Manufacturer of the replacement. - **Part #**: The replacement part number. - **Replacement Score**: Compatibility rating, such as direct match, spec-based match, or requires modifications. - **Replacement Notes**: Click **View Notes** to see included notes or component details. - **Matched** Pricebook **Material**: Shows the matching Pricebook entry, if one exists. Click the name to open and edit that material's record directly in your Pricebook. ![Blower motor specifications and replacement options displayed on an equipment hub webpage.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-equipment-hub-in-field-pro-image-5mgcumea.jpg?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A07Z&se=2026-11-09T12%3A10%3A07Z&sr=c&sp=r&sig=k%2BokZLKFdK5eHocNd44VlMPnoXqPNBRNP8XwJo86RuA%3D) - **Matched Vendor Part**: Displays the matching part from your Vendor catalog, if one exists. - **Copy** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-content-copy.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A07Z&se=2026-11-09T12%3A10%3A07Z&sr=c&sp=r&sig=k%2BokZLKFdK5eHocNd44VlMPnoXqPNBRNP8XwJo86RuA%3D) : Copy the manufacturer and part number. > [!TIP] > **Tip:** Use the search bar to filter results, sort by replacement score, or narrow by brand. ![Blower motor replacement options with search and sorting features highlighted on the interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-equipment-hub-in-field-pro-image-8rajsj6o.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A07Z&se=2026-11-09T12%3A10%3A07Z&sr=c&sp=r&sig=k%2BokZLKFdK5eHocNd44VlMPnoXqPNBRNP8XwJo86RuA%3D) Click **Copy Part Info** to copy the part's manufacturer and part number. ![A hand icon points to a button labeled 'Copy Part Info'.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-equipment-hub-in-field-pro-image-4qgdvpmi.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A07Z&se=2026-11-09T12%3A10%3A07Z&sr=c&sp=r&sig=k%2BokZLKFdK5eHocNd44VlMPnoXqPNBRNP8XwJo86RuA%3D) ## Want to learn more? - See [Field Pro](/commercial/docs/field-pro-home) A formal price quote presented to a customer before work begins, created from Pricebook items in ServiceTitan. **What it does:** Gives customers a transparent breakdown of costs and enables the business to track conversion from estimate to sold job. **Also called:** Quote, Proposal **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) The office staff role in ServiceTitan responsible for answering calls, booking jobs, and managing customer communication. **What it does:** The primary user role for inbound call handling and job booking; CSR performance metrics (CBR, ACW) drive revenue tracking. **Also called:** Dispatcher, Office staff, Booking agent **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) **a.k.a.** Customer Service Representative ServiceTitan's product and service catalog where all items, tasks, materials, and pricing are defined and maintained. **What it does:** Ensures pricing consistency across all technicians and CSRs and enables fast, accurate estimate and invoice generation. **Also called:** Price list, Service catalog **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)