---
title: "Return consignment items to a vendor"
slug: "return-consignment-items-to-a-vendor"
tags: ["Area - Inventory and POs", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-10-15T04:36:30Z
published: 2026-10-15T04:36:30Z
canonical: "help.servicetitan.com/return-consignment-items-to-a-vendor"
excludeFromExternalSearch: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Return consignment items to a vendor

## Overview

Return consignment items to a consignment vendor.

> [!NOTE]
> **Note:** Depending on your account's configuration, you might see one or more of the following:
> 
> - *Items and Pricing* instead of *Pricebook*.
> - *Customer* instead of *Homeowner*.
> - *Procurement* instead of *Inventory*.
> 
> The names are different, but everything works the same way. For more, see [Commercial Personalization Platform - FAQ](https://help.servicetitan.com/commercial/docs/commercial-personalization-platform-faq).

---

### 

#### Who uses this feature

- Administrators, office employees, and managers
- Applies to all business types

#### Feature configuration

- To use this feature, Inventory and Consignment must be enabled

## Things to know

- Consignment items cannot be returned to vendors that are not set up as consignment vendors.

## Return consignment items to a consignment vendor

1. Go to **Inventory > Returns > Create**.
2. Do not select a job number.
3. Select a consignment type for: the *Type*, *Vendor* and *Inventory Location*.![Image showing the Create Return screen.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/return-consignment-items-to-a-vendor-image-xtlr62rb.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A16%3A26Z&se=2026-11-09T12%3A16%3A26Z&sr=c&sp=r&sig=liOTuCM%2Bdxsjtgr8TW%2FNBdJPEwB7gLGuPF1f6PJQoBc%3D)
4. Fill in additional details as needed.

> [!NOTE]
> **Note:** A reference number is for your internal tracking purposes and can be a combination of letters and numbers of your choosing.
5. Add items to be returned using the **Select an Item** dropdown.![A cursor adding items to a return.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/return-consignment-items-to-a-vendor-image-udlkf8pn.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A16%3A26Z&se=2026-11-09T12%3A16%3A26Z&sr=c&sp=r&sig=liOTuCM%2Bdxsjtgr8TW%2FNBdJPEwB7gLGuPF1f6PJQoBc%3D)
6. When finished, click **Save.**

> [!NOTE]
> **Note:** Consignment returns then follow the standard [return completion process.](/commercial/docs/create-and-complete-a-return#complete-a-return)

## Want to learn more?

- See [Set up consignment](/v1/docs/set-up-consignment)
- See [Order and receive consignment items](/commercial/docs/order-and-receive-consignment-items)
- See [Move consignment items](/commercial/docs/move-consignment-items)