---
title: "Quickbooks Desktop Freezing Issue"
slug: "quickbooks-desktop-freezing-issue"
tags: ["Area - Accounting Integrations", "Focus - Construction", "Focus - Service Replacement", "Role - Accountant", "Role - Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-10-15T02:41:03Z
published: 2026-10-15T02:41:03Z
canonical: "help.servicetitan.com/quickbooks-desktop-freezing-issue"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Quickbooks Desktop Freezing Issue

## Problem

Quickbooks Desktop freezes when switching from single-user to multi-user mode.

## Solution

1. Close Quickbooks Desktop.
2. Close the ServiceTitan Web Connector.
3. Reopen Quickbooks Desktop in multi-user mode.
4. Switch to single-user mode.
5. Reopen the ServiceTitan Web Connector.
6. If Quickbooks Desktop continues to freeze, contact Quickbooks support team for further assistance.

> [!NOTE]
> **Note:** This issue is most likely a Quickbooks software issue and not related to ServiceTitan.