---
title: "QBO Onboarding (Optional step): Map items in Items and Pricing to a QuickBooks sub-account"
slug: "qbo-onboarding-optional-step-map-pricebook-items-to-a-quickbooks-sub-account"
tags: ["Area - Accounting Integrations", "Focus - Construction", "Focus - Service Replacement", "Role - Accountant", "Role - Admin", "Role - Owner Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-10-15T02:28:06Z
published: 2026-10-15T02:28:06Z
canonical: "help.servicetitan.com/qbo-onboarding-optional-step-map-pricebook-items-to-a-quickbooks-sub-account"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# QBO Onboarding (Optional step): Map pricebook items to a QuickBooks sub-account

## Overview

All items in your pricebook should map to a QuickBooks account. In some cases, you can to map to a sub-account in your QuickBooks *Chart of Accounts.* An example of a sub-account in QuickBooks is shown below (HVAC is the sub-account of Sales):

![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/qbo-onboarding-optional-step-map-pricebook-items-to-a-quickbooks-sub-account-image-sjl4pfgb.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A21%3A18Z&se=2026-11-09T12%3A21%3A18Z&sr=c&sp=r&sig=l479jZktGhUGeltk8Ew7b4PQ%2BTINwxVkP2wjmjzsQ5s%3D)

> [!NOTE]
> **Note:** If you update the account for a Pricebook item after you have already exported that Pricebook item, update it manually in QuickBooks. Keep in mind that in the QuickBooks Online integration, some fields and settings use the term Pricebook. These refer to the items in your Items and Pricing list.

For example, you map an AC maintenance service to the *HVAC:Sales* account and you have export invoices with that service. If you update the AC maintenance service in to map to the *HVAC:Maintenance* account, you need to go into the QuickBooks *Item List* (**Lists** > **Item List**), right-click to edit the service item, and update the account field to **HVAC:Maintenance**.

> [!NOTE]
> **Note:** Depending on your account's configuration, you might see one or more of the following:
> 
> - *Items and Pricing* instead of *Pricebook*.
> - *Customer* instead of *Homeowner*.
> - *Procurement* instead of *Inventory*.
> 
> The names are different, but everything works the same way. For more, see [Commercial Personalization Platform - FAQ](https://help.servicetitan.com/commercial/docs/commercial-personalization-platform-faq).

---

### 

#### Who uses this feature

- Administrators, office employees, managers, accountants, and bookkeepers
- Applies to all business types
- Applies to all trades

#### Feature configuration

- Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details.

## Map a single Pricebook item

1. Go to the navigation bar and click **Pricebook**.
2. In the side menu, select the **Services**, **Equipment**, or **Material** for the item you want to map. The item table opens.
3. Enter the account name in the *General Ledger Account* field using this format: *Parent Account Name:Sub-account Name*. For example, if you map a service to a Sales sub-account called HVAC, enter **Sales:HVAC** in the account field.

> [!NOTE]
> **Note:** Make sure there isn't a space before or after the colon. You also should not include any account numbers, unless you added them to the *Account Name* field of the account in QuickBooks.

![Comparison of QuickBooks and ServiceTitan for managing General Ledger Accounts.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/qbo-onboarding-optional-step-map-pricebook-items-to-a-quickbooks-sub-account-image-1uy4b9pk.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A21%3A18Z&se=2026-11-09T12%3A21%3A18Z&sr=c&sp=r&sig=l479jZktGhUGeltk8Ew7b4PQ%2BTINwxVkP2wjmjzsQ5s%3D)

## Map multiple Pricebook items using the Pricebook Excel Template

1. [Export your pricebook](/commercial/docs/import-and-export-your-pricebook-1) (**Settings** > **Import / Export Data**).
2. Open the exported file in a spreadsheet application.
3. Enter the sub-account name in the Account column. Enter the name in this format: *Parent Account Name:Sub-account Name*. For example, if map a service item to a Sales sub-account called *HVAC*, enter **Sales:HVAC** in the account field.
4. When you’re done, save the spreadsheet file and [import it](/commercial/docs/import-and-export-your-pricebook-1) back into (**Settings** > **Import / Export Data**). ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/qbo-onboarding-optional-step-map-pricebook-items-to-a-quickbooks-sub-account-image-xb2f9ed0.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A21%3A18Z&se=2026-11-09T12%3A21%3A18Z&sr=c&sp=r&sig=l479jZktGhUGeltk8Ew7b4PQ%2BTINwxVkP2wjmjzsQ5s%3D)

## Want to learn more?

- See [QuickBooks Online](/commercial/docs/quickbooks-online-home)