--- title: "Project management setup checklist" slug: "project-management-setup-checklist" tags: ["Area - Jobs, Appts, Projects", "Type - Commercial", "Type - Residential", "Focus - Construction", "Focus - Service Replacement", "Role - Admin"] updated: 2026-11-05T21:32:21Z published: 2026-11-05T21:32:21Z canonical: "help.servicetitan.com/project-management-setup-checklist" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Project management setup checklist ## Overview Use this checklist (PDF) to set up project management in ServiceTitan. Related topics include: - Construction - Budgets vs Actuals - Progress Billing with Application for Payment This checklist goes over: - Project settings, including creating project labels, default preferences, project setup and retainage - Items and Pricing setup, including customer billing, labor offered, costs, and labels for labor, materials, and equipment - Setup for business units, trades, technicians, work order types, project statuses, invoicing, and payments View the [checklist](https://assets.ctfassets.net/mb2ty0185mk8/4XAJwSZfzd2ZPNyDVkTOxi/a3a44635f6fc3bf827e112a73a08b7ac/Project_Tracking_Setup_Checklist.pdf) (pdf). > [!NOTE] > **Note:** Depending on your account's configuration, you might see one or more of the following: > > - *Items and Pricing* instead of *Pricebook*. > - *Customer* instead of *Homeowner*. > - *Procurement* instead of *Inventory*. > > The names are different, but everything works the same way. For more, see [Commercial Personalization Platform - FAQ](https://help.servicetitan.com/commercial/docs/commercial-personalization-platform-faq). Invoicing customers in stages as specific milestones of a large project are completed rather than in one lump sum at the end. **What it does:** Improves cash flow on large or multi-day roofing and commercial jobs by collecting partial payments throughout the project. **Also called:** Milestone billing, Staged invoicing **Tags:** Roofing / Exteriors [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)