---
title: "Payroll and Timekeeping Home"
slug: "payroll-and-timekeeping-home"
tags: ["Area - Payroll and Timekeeping", "Type - Commercial", "Type - Residential", "Focus - Construction", "Focus - Service Replacement", "Role - Admin"]
updated: 2026-11-03T15:08:54Z
published: 2026-11-03T15:08:54Z
canonical: "help.servicetitan.com/payroll-and-timekeeping-home"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Payroll and Timekeeping Home

Core Product

# **Payroll & Timekeeping**

There are two different timekeeping experiences to help you with your payroll and timekeeping needs. Automate time tracking and payroll adjustments to reduce errors and administrative burden.

[**Jump to key workflows**](/commercial/docs/payroll-and-timekeeping-home#key-workflows)

## **Key workflows**

Core workflows for using Payroll & Timekeeping.

**Legacy Timekeeping**

Save time, reduce errors, and minimize paperwork with automated time tracking.

[Legacy Timekeeping](/commercial/docs/legacy-timekeeping-home)

**Flexible Timekeeping**

Track time for both office users and technicians within one cohesive system. Available for Commercial Service and Replacement businesses.

[Flexible Timekeeping](/commercial/docs/flexible-timekeeping-home)

**Differences between Legacy Timekeeping and Flexible Timekeeping**

Understand the key changes and how the two systems compare.

**Legacy Timekeeping**

- Technician Work Order Time — Driving and Working (dispatch and arrive to cost time to a work order)
- Technician Non-Job Time — Non-Job Events (technician actively logs into what is happening outside the work order)
- Technician system-generated Idle Time (time not applied to a work order or non-job event)
- Office time tracking — one straightforward method, not applicable to work orders or projects

**Flexible Timekeeping**

- Work Order Time is any time entry where a work order number is added — time can also be tied to a project without a work order
- Technicians don't have to be assigned to a work order or project to have their time added
- Any office employee can also add their time to any project or work order
- Non-job events no longer tied to timekeeping — they exist only for scheduling
- System-generated idle time tracking is available — configure idle time in Settings > People > Payroll > Idle Time
- Office time can be tracked the same as technician time

**Payroll Management**

Works with both Legacy Timekeeping and Flexible Timekeeping to save time, reduce errors, and minimize paperwork.

[Payroll Management](/commercial/docs/payroll-management-home)

## **Related workflows**

Explore neighboring areas of ServiceTitan that connect with Payroll & Timekeeping.

**Work Orders**

Work order time tracking feeds directly into timekeeping and payroll calculations.

[**Explore**](/commercial/docs/jobs-and-projects-home)

**Dispatch**

Office employees can clock technicians in and out from the Dispatch Board and manage meal breaks.

[**Explore**](/commercial/docs/dispatching-home)

**Reports**

Use timesheet reports to review timesheets and export data for payroll processing.

[**Explore**](/commercial/docs/reports-home)

**Settings & Configuration**

Configure pay rules, timesheet activities, and performance pay settings for your team.

[**Explore**](/commercial/docs/settings-home)

The main scheduling and dispatching view in ServiceTitan showing all jobs, technicians, and appointment times in a grid or map layout.

**What it does:** Gives dispatchers a real-time view of the day's work to manually assign, drag-and-drop, or adjust job assignments.

**Also called:** Schedule board, Dispatch view

**Tags:** Core

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)