---
title: "Mark a work order as No Charge/Non-Opportunity"
slug: "mark-a-job-as-no-charge-non-opportunity"
tags: ["Area - Jobs, Appts, Projects", "Area - Leads and Integrations", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Role - CSR Dispatch", "Type - Commercial", "Type - Residential"]
updated: 2026-11-04T10:22:35Z
published: 2026-11-04T10:22:35Z
canonical: "help.servicetitan.com/mark-a-job-as-no-charge-non-opportunity"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Mark a work order as No Charge/Non-Opportunity

## Problem

When a work order is marked as a lead and another work order is created from that same work order, the first work order is not marked as No Charge/Non-Opportunity by default. This can cause confusion and inaccuracies in revenue reporting.

## Solution

1. Go to the navigation bar and click **Search**.
2. [Search](/commercial/docs/use-search-in-servicetitan) for the work order that needs to be marked as *No Charge/Non-Opportunity*.
3. Select the work order you want to edit.
4. On the work order record, click **Edit**.
5. On the *Edit Work Order* page that opens, select **No Charge/Non-Opportunity**.
6. Click **Save** to update the work order.

> [!NOTE]
> **Note:** If you are selling an estimate from the office side, the original work order will be marked as No Charge/Non-Opportunity automatically.

> [!NOTE]
> **Note:** If a tech was working on a work order and found an opportunity to upsell, another work order can be scheduled from that work order. In this case, the first work order should not be marked as No Charge/Non-Opportunity because it generated revenue.