---
title: "Manage crews with Manual Timekeeping in the ServiceTitan Field Mobile App"
slug: "manage-crews-with-manual-timekeeping-in-the-servicetitan-field-mobile-app"
tags: ["Area - Field Mobile App (FMA)", "Area - Payroll and Timekeeping", "Focus - Construction", "Focus - Service Replacement", "Role - Technician", "Type - Commercial", "Type - Residential"]
updated: 2026-10-30T08:08:14Z
published: 2026-10-30T08:08:14Z
canonical: "help.servicetitan.com/manage-crews-with-manual-timekeeping-in-the-servicetitan-field-mobile-app"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage crews with Manual Timekeeping in the ServiceTitan Field Mobile App

## Overview

If your company uses Flexible Timekeeping and you have the required permissions, you can create, edit, and review timesheets in the Field Mobile App for yourself and other technicians. Add multiple technicians to a single entry, update as needed, and keep records organized in one place. This simplifies managing work hours and ensures accurate, up-to-date timesheet information across the crew.

> [!TIP]
> **Tip:** If the video doesn't play in full screen, tap **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-horiz.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A37Z&se=2026-11-09T11%3A57%3A37Z&sr=c&sp=r&sig=Nnw2RT6qIJRB98Fwv3733sBKzoFxzusy7JdK2T3%2Bh1Y%3D) then **Fit Screen** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-fit-screen.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A37Z&se=2026-11-09T11%3A57%3A37Z&sr=c&sp=r&sig=Nnw2RT6qIJRB98Fwv3733sBKzoFxzusy7JdK2T3%2Bh1Y%3D).

[KB - Manage Crews with Manual Timekeeping in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/rjklnaz4k7?web_component=true&seo=true&videoFoam=false)

---

### 

#### Who uses this feature

- Technicians
- Primarily for Residential Construction, Commercial Service, and Commercial Construction business types

#### Feature configuration

- The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements).
- If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com).
- Account configuration is required to use this feature. Please contact your office for details.
- The following permissions are required to manage other technicians' timesheets. Please contact the account administrator on your team.
  - *Manage timesheets for technicians on my jobs*
  - *View & Manage Other Technicians Timesheets*
  - *Edit timesheets for other technicians*

## Things to know

- A crew is all the technicians on an appointment working under a lead technician. As the lead technician, you can manage your crew through expanded actions.
- When you bulk create timesheets, the system synchronizes them. This means the timesheets can be edited or deleted together.
- Editing or deleting one timesheet entry automatically updates all linked entries.
- You can add timesheets while offline. If two conflicting timesheets are created offline, the first one to sync when online is saved, and the second shows an error message.
- As a lead technician, you can also take work order actions for other technicians, like *Dispatch, Arrive, and Closeout*. For more, see [Manage crew job actions with Flexible Timekeeping in the ServiceTitan Field Mobile App](/commercial/docs/manage-crew-job-actions-flexible-timekeeping-servicetitan-field-mobile-app).
- Office-scheduled non-job events (NJEs), such as training or PTO, will appear in the Field Mobile App, where technicians can start them with a tap instead of creating a manual timesheet entry. Technicians will also be able to create new non-job events from the *Time* tab. For more, see [Use Manual Timekeeping to track non-job events in the ServiceTitan Field Mobile App](/commercial/docs/use-manual-timekeeping-track-non-job-events-servicetitan-field-mobile-app).

## Access crew timesheets

1. Tap **Time** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-access-time.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A37Z&se=2026-11-09T11%3A57%3A37Z&sr=c&sp=r&sig=Nnw2RT6qIJRB98Fwv3733sBKzoFxzusy7JdK2T3%2Bh1Y%3D) in the [navigation bar](/commercial/docs/explore-the-main-layout-of-the-servicetitan-field-mobile-app#use-the-time-screen) or on the [Job Details screen](/commercial/docs/explore-job-details-and-actions-in-the-servicetitan-field-mobile-app#navigate-the-bottom-actions:~:text=to%20the%20job.-,Timekeeping%20actions,-After%20you%20tap).
2. On the *Time* screen that opens, tap **Crew Timesheets**. ![User interface showing crew timesheets with a search bar and refresh option.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-crews-with-manual-timekeeping-in-the-servicetitan-field-mobile-app-image-5lg2as6j.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A37Z&se=2026-11-09T11%3A57%3A37Z&sr=c&sp=r&sig=Nnw2RT6qIJRB98Fwv3733sBKzoFxzusy7JdK2T3%2Bh1Y%3D)

## View timesheets for other technicians

On the *Crew Timesheets* tab *Time* screen, tap a technician's name to view their timesheets.

![Timesheet overview showing allocated hours and team members with their statuses.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-crews-with-manual-timekeeping-in-the-servicetitan-field-mobile-app-image-zpdl9xbb.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A37Z&se=2026-11-09T11%3A57%3A37Z&sr=c&sp=r&sig=Nnw2RT6qIJRB98Fwv3733sBKzoFxzusy7JdK2T3%2Bh1Y%3D)

All timesheets for the selected technician appear.

> [!NOTE]
> **Note:** If you access crew timesheets from a work order, all technicians assigned to that appointment and other appointments within the work order appear. If you access crew timesheets from the navigation bar, technicians appear based on the selected filters and grouping.

## Group and filter technicians

If you access crew timesheets from the navigation bar, you can group and filter technicians to narrow down what you see.

Tap the first dropdown to choose how you want to group technicians.

> [!NOTE]
> **Note:** The label of the dropdown shows the currently selected option.

![User interface showing crew timesheet options and team selection dropdown menu.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-crews-with-manual-timekeeping-in-the-servicetitan-field-mobile-app-image-9ch69q9g.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A37Z&se=2026-11-09T11%3A57%3A37Z&sr=c&sp=r&sig=Nnw2RT6qIJRB98Fwv3733sBKzoFxzusy7JdK2T3%2Bh1Y%3D)

You can group technicians by:

- **Team (default):** Groups technicians based on their assigned team. You can filter by technician name, team name, timesheet activity, work order, project, work order address, or project address.
- **Business Unit:** Groups technicians by their assigned business unit.
- **Zone:** Groups technicians by the zone where they work.
- **Crew:** Groups all technicians assigned to the same appointment, including the lead technician.

> [!NOTE]
> **Note:** Account configuration is required to see and use the group by crew option. Please contact your office for details.

When no group is defined, use filters to narrow the list of technicians and their timesheets. Available filters include:

- **Date:** Select a custom date range or a payroll period. One of these is required.
- **Technician:** Select specific technicians.
- **Team:** Filter by team assignment.
- **Business Unit:**
  - When you group by *Work Order/Project*, this filter uses the business unit assigned to the work order or project.
  - When you group by *Technician*, this filter uses the business unit linked to the technician's profile.
- **Zone:** Filter by the zone where the technician performs work.
- **Crew:** Filter by crews assigned to appointments.
- **Project #:** Filter by project number.

> [!TIP]
> **Tip:** You can apply multiple filters at the same time.

After selecting your filters, tap **Apply** to update the view or **Reset All** to clear your selections.

> [!TIP]
> **Tip:** You can sort the results by *Date (Newest), Date (Oldest), Activity (Most Recent), Activity (Least Recent), Name (A to Z),* or *Name (Z to A)*.

## Create timesheets in bulk for the entire crew

If you access crew timesheets from the navigation bar, select the technicians you want to create a synchronized timesheet for.

> [!TIP]
> **Tip:** Tap **Select all** if the same action applies to everyone.

![User interface showing team timesheet with selection option for team members.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-crews-with-manual-timekeeping-in-the-servicetitan-field-mobile-app-image-k1a8eq8k.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A37Z&se=2026-11-09T11%3A57%3A37Z&sr=c&sp=r&sig=Nnw2RT6qIJRB98Fwv3733sBKzoFxzusy7JdK2T3%2Bh1Y%3D)

If you access crew timesheets from the work order, just tap **Add Crew Timesheet**.

> [!TIP]
> **Tip:** When you create a timesheet from a work order, the *Technician* field automatically includes all technicians on the current appointment.

![User interface showing crew timesheet options and team member details for tracking time.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-crews-with-manual-timekeeping-in-the-servicetitan-field-mobile-app-image-k1ups5tg.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A37Z&se=2026-11-09T11%3A57%3A37Z&sr=c&sp=r&sig=Nnw2RT6qIJRB98Fwv3733sBKzoFxzusy7JdK2T3%2Bh1Y%3D)

1. After you tap **Add Crew Timesheet**, on the *Add timesheet entry* screen that opens:
  1. Tap the **Technician** field to review or adjust your selection. If you accessed crew timesheets from the work order, use the available filters to refine your technician list:
    - **Current Work Order:** Shows all technicians assigned to the work order, not just the current appointment.
    - **Other Appointment:** Shows technicians from a different appointment.
    - **Outside of Work Order:** Shows all technicians not currently assigned to any work order.
  2. Select the **Timesheet Activity:** These options are set by your office and may vary.
  3. Set the **Date** and **Time**.

> [!NOTE]
> **Note:** An end time is required when creating a synchronized timesheet for multiple technicians.
2. Fill in any additional fields. These can vary depending on the selected timesheet activity.
3. When finished, tap **Add Entry**.

## Create a timesheet for an individual technician

1. On the *Crew Timesheets* tab of the *Time* screen, tap the technician's **name** then tap **Add Timesheet**. ![Timesheet interface showing allocated hours and crew members with action buttons.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-crews-with-manual-timekeeping-in-the-servicetitan-field-mobile-app-image-qmhc0c0e.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A37Z&se=2026-11-09T11%3A57%3A37Z&sr=c&sp=r&sig=Nnw2RT6qIJRB98Fwv3733sBKzoFxzusy7JdK2T3%2Bh1Y%3D)
2. On the *Add timesheet entry* screen that opens, fill in the relevant fields.
3. When finished, tap **Add Entry**.

## Edit timesheets for other technicians

> [!NOTE]
> **Note:** You can't edit timesheets within a locked pay period. Locked pay periods are shown with a *Lock* ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-lock.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A37Z&se=2026-11-09T11%3A57%3A37Z&sr=c&sp=r&sig=Nnw2RT6qIJRB98Fwv3733sBKzoFxzusy7JdK2T3%2Bh1Y%3D) icon.

1. On the *Crew Timesheets* tab of the *Time* tab, tap the timesheet you want to edit.
2. If it's a synchronized timesheet, choose one of the following:
  - **Edit individual entry:** Editing and saving this entry will convert it into an independent timesheet. It will no longer be linked to or updated with the rest of the group.
  - **Edit synchronized entries:** Changes will apply to all timesheets within the synchronized group.

> [!NOTE]
> **Note:** The *Technician* field is disabled when editing synchronized timesheets to prevent adding or removing technicians.
3. When finished, tap **Save**.

> [!TIP]
> **Tip:** If you access crew timesheets from the work order, you can duplicate a timesheet by tapping the **Copy** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-content-copy.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A37Z&se=2026-11-09T11%3A57%3A37Z&sr=c&sp=r&sig=Nnw2RT6qIJRB98Fwv3733sBKzoFxzusy7JdK2T3%2Bh1Y%3D) icon. If you're duplicating from another appointment, the current appointment is pre-filled on the new timesheet to ensure proper mapping.

![Onsite service details for Starbucks project including time, hours, and installation label.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-crews-with-manual-timekeeping-in-the-servicetitan-field-mobile-app-image-wnka5yeo.png?sv=2026-02-06&spr=https&st=2026-11-09T10%3A57%3A37Z&se=2026-11-09T11%3A57%3A37Z&sr=c&sp=r&sig=Nnw2RT6qIJRB98Fwv3733sBKzoFxzusy7JdK2T3%2Bh1Y%3D)

> [!NOTE]
> **Note:** The *Technician* field is left empty on duplicated timesheets to prevent overlap errors.

## Want to learn more?

- See [Manage crew job actions with Flexible Timekeeping in the ServiceTitan Field Mobile App](/commercial/docs/manage-crew-job-actions-flexible-timekeeping-servicetitan-field-mobile-app)