Is it possible to automatically add a task or a tag to a job when a specific task is included in a sold estimate? Updated on Oct 16, 2026 Published on Sep 27, 2026 1 minute(s) read Focus Listen
Print
Copy page Copy as Markdown for LLMs View as Markdown View the page as plain text
Open in ChatGPT Ask ChatGPT about this page Open in Claude Ask Claude about this page Article summary Prev Next Problem You want to add a task or tag to a Job when a specific task is included in a Sold estimate . This helps track jobs with particular tasks more easily.
Solution Follow the steps below to solve the issue.
Note: Depending on your account's configuration, you might see one or more of the following:
Items and Pricing instead of Pricebook .
Customer instead of Homeowner .
Procurement instead of Inventory .
The names are different, but everything works the same way. For more, see Commercial Personalization Platform - FAQ .
Add a tag to the service Go to the navigation bar and click Pricebook .
Find the service you want to modify.
Click More and select View/Edit Service .
In the service edit screen, go to the Workflow tab.
Look for the Tags section in the Workflow tab.
Find the tag you want to add automatically.
Check the box next to the tag you want to add.
Save your changes.
Test the automation by adding the service to a job.
Verify that the tag appears on the job when the service is added.
The core work record in ServiceTitan representing a service request, containing appointments, invoices, estimates, and notes.
What it does: Acts as the operational and financial center of gravity for all work performed — everything is tied to a Job.
Also called: Work order, Service ticket
Tags: Core
Learn more → · See the full glossary →
A sales tech sells an estimate.
-or-
A service, maintenance, or install tech sells an estimate.
-or-
A CSR sells an estimate over the phone.
Let's say the estimate total is below the sold threshold (the customer wants to schedule the work, but hasn't fully decided).
Learn more → · See the full glossary →
Was this article helpful?
Yes No
Related articles
Product Areas > Pricebook > Edit pricebook items
Product Areas > Pricebook > Add pricebook items
Product Areas > Estimates and Sales > Add and sell estimates from the office