---
title: "Inventory adjustments were lost after the computer unexpectedly shut down"
slug: "inventory-adj-lost-after-the-computer-unexpectedly-shut-down"
tags: ["Area - Inventory and POs", "Focus - Construction", "Focus - Service Replacement", "Role - Accountant", "Role - Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-10-16T00:20:22Z
published: 2026-10-16T00:20:22Z
canonical: "help.servicetitan.com/inventory-adj-lost-after-the-computer-unexpectedly-shut-down"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Inventory adjustments were lost after the computer unexpectedly shut down

## Problem

Your computer shuts down while you're making inventory adjustments and you haven't saved your changes.

## Solution

> [!NOTE]
> **Note:** Depending on your account's configuration, you might see one or more of the following:
> 
> - *Items and Pricing* instead of *Pricebook*.
> - *Customer* instead of *Homeowner*.
> - *Procurement* instead of *Inventory*.
> 
> The names are different, but everything works the same way. For more, see [Commercial Personalization Platform - FAQ](https://help.servicetitan.com/commercial/docs/commercial-personalization-platform-faq).

### Inventory adjustments were lost after the computer unexpectedly shut down

Unfortunately, you cannot recover information entered into your account that wasn't saved. When making large adjustments in the future, the best practice is to occasionally save your progress.

1. Click on **Inventory > Adjustments > Create New**
2. Enter the adjustment details and a portion of the items counted into the *Item List*
3. Click Save to save your progress
4. The adjustment is created. Click on the **Actions** drop-down and select **Edit**
5. Make additions to your *Item List*, saving periodically until finished.