--- title: "How to limit the visibility of proposal and estimate templates for technicians based on their assigned Business Units?" slug: "how-to-limit-visibility-proposal-estimate-templates-technicians-business-units" tags: ["Area - Estimates and Sales", "Focus - Construction", "Focus - Service Replacement", "Role - Admin", "Type - Commercial", "Type - Residential"] updated: 2026-10-15T03:49:03Z published: 2026-10-15T03:49:03Z canonical: "help.servicetitan.com/how-to-limit-visibility-proposal-estimate-templates-technicians-business-units" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # How to limit the visibility of proposal and estimate templates for technicians based on their assigned Business Units? ## Problem Technicians can see all Estimate templates. You want them to see only the ones related to their Business Units (BUs). ## Solution This process ensures that technicians only see the proposal and estimate templates assigned to their Business Units. > [!NOTE] > **Note:** Depending on your account's configuration, you might see one or more of the following: > > - *Items and Pricing* instead of *Pricebook*. > - *Customer* instead of *Homeowner*. > - *Procurement* instead of *Inventory*. > > The names are different, but everything works the same way. For more, see [Commercial Personalization Platform - FAQ](https://help.servicetitan.com/commercial/docs/commercial-personalization-platform-faq). 1. Go to **Pricebook**. 2. Click on **Templates**. 3. Select **Proposal templates**. 4. Find the template you want to edit. Click **Edit**. 5. Click on **View Edit Details**. 6. Look for the option to **Add BU**. 7. Choose the Business Unit you want to assign to the template. 8. Click **Save**. A formal price quote presented to a customer before work begins, created from Pricebook items in ServiceTitan. **What it does:** Gives customers a transparent breakdown of costs and enables the business to track conversion from estimate to sold job. **Also called:** Quote, Proposal **Tags:** Core [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview) An internal division within ServiceTitan used to segment work, reporting, and accounting — for example, “Resi HVAC” vs. “Commercial Plumbing.” **What it does:** Lets multi-trade or multi-division businesses track performance, capacity, and financials separately per division. **Where to find it:** Settings › Business Units. **Also called:** Trade division, Service line, BU **Tags:** Core [Learn more →](https://help.servicetitan.com/docs/add-and-edit-a-trade-or-division) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)