---
title: "How do I cancel a project in ServiceTitan?"
slug: "how-to-cancel-a-project-in-servicetitan"
tags: ["Area - Jobs, Appts, Projects", "Area - Project Management", "Type - Commercial", "Type - Residential", "Focus - Construction", "Focus - Service Replacement", "Role - Admin"]
updated: 2026-11-05T20:46:09Z
published: 2026-11-05T20:46:09Z
canonical: "help.servicetitan.com/how-to-cancel-a-project-in-servicetitan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I cancel a project in ServiceTitan?

## Problem

You need to cancel a project in ServiceTitan.

## Solution

### Cancel a project

1. Go to the project you want to cancel.
2. Add a new work order to the project.
3. Remove all work orders from the project except for the one you just added.
4. Cancel the final work order.
5. The project will still be visible, but it will have a canceled work order.
6. (Optional) Change the project's status to *Canceled*. This allows you to filter the project out when running reports.

> [!NOTE]
> **Note:** If your account uses the *Lock Transactions of Canceled Projects* setting, you can't set a project to *Canceled* until all of its transactions are closed or removed. If transactions are still open, a pop-up opens that names each one, so you can go to the items blocking the change. After the project is canceled, employees can't add or edit work orders, estimates, invoices, purchase orders, requisitions, returns, bills, or timesheets on it. For more, see [Lock completed and canceled projects](/commercial/docs/lock-completed-and-canceled-projects).

![A cursor selecting Canceled from the Status dropdown.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-to-cancel-a-project-in-servicetitan-image-ezl3fifd.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A45Z&se=2026-11-09T12%3A29%3A45Z&sr=c&sp=r&sig=4vy68%2BdPkkyfcSrCK6C1EssrmxY1CDto6LNc3K3lvRE%3D)

That's it! You have successfully canceled a project in ServiceTitan.

> [!NOTE]
> **Note:** To ensure your data's integrity is protected, projects can't be permanently removed from ServiceTitan and must always have at least one work order attached.

![An error stating that the project cannot be empty.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-to-cancel-a-project-in-servicetitan-image-p9bqsaf0.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A29%3A45Z&se=2026-11-09T12%3A29%3A45Z&sr=c&sp=r&sig=4vy68%2BdPkkyfcSrCK6C1EssrmxY1CDto6LNc3K3lvRE%3D)