--- title: "How do I stop dynamic pricing from changing item prices in ServiceTitan?" slug: "how-do-i-stop-dynamic-pricing-from-changing-item-prices-in-servicetitan" tags: ["Area - Pricebook", "Focus - Construction", "Focus - Service Replacement", "Role - All users", "Type - Commercial", "Type - Residential"] updated: 2026-10-16T02:33:09Z published: 2026-10-16T02:33:09Z canonical: "help.servicetitan.com/how-do-i-stop-dynamic-pricing-from-changing-item-prices-in-servicetitan" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # How do I stop dynamic pricing from changing item prices in ServiceTitan? ## Problem The price of the item inflated on an estimate. This happened due to a dynamic pricing rule applied to the item's category. ## Solution Remove the category item from the dynamic pricing rule. > [!NOTE] > **Note:** Depending on your account's configuration, you might see one or more of the following: > > - *Items and Pricing* instead of *Pricebook*. > - *Customer* instead of *Homeowner*. > - *Procurement* instead of *Inventory*. > > The names are different, but everything works the same way. For more, see [Commercial Personalization Platform - FAQ](https://help.servicetitan.com/commercial/docs/commercial-personalization-platform-faq). ### Change the dynamic pricing rule 1. Go to the navigation bar and click **Pricebook**. 2. In the side menu, click **Pricing Builder**. 3. Select the **Dynamic Pricing** tab. 4. Find the rule that's causing the price change and click **Edit**. 5. On the *Base rule* screen that opens, click **Edit** for *Applies to*. ![Dynamic pricing setup showing categories, billable rates, and markup details for HVAC.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-stop-dynamic-pricing-from-changing-item-prices-in-servicetitan-image-pwemwhix.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A18Z&se=2026-11-09T12%3A10%3A18Z&sr=c&sp=r&sig=jUK%2FEOfQ1RYVNftZABThcJlZ1%2BOKL5j4ohG06NGCRVM%3D) 6. Look for the category that causes the issue. 7. Uncheck the checkbox next to the category to remove it from the rule. ![User selects categories for applying rules in a pricebook interface.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/how-do-i-stop-dynamic-pricing-from-changing-item-prices-in-servicetitan-image-cg0vs6ug.png?sv=2026-02-06&spr=https&st=2026-11-09T11%3A10%3A18Z&se=2026-11-09T12%3A10%3A18Z&sr=c&sp=r&sig=jUK%2FEOfQ1RYVNftZABThcJlZ1%2BOKL5j4ohG06NGCRVM%3D) 8. Save your changes. This stops the dynamic pricing rule from changing the price of the item. For more, see [Dynamic Pricing Overview](/commercial/docs/dynamic-pricing-overview).