---
title: "How do I add a GL account to a item in Items and Pricing if the field is missing?"
slug: "how-do-i-add-a-gl-account-to-a-pricebook-item-if-the-field-is-missing"
tags: ["Area - Pricebook", "Focus - Construction", "Focus - Service Replacement", "Role - Accountant", "Role - Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-10-16T02:33:15Z
published: 2026-10-16T02:33:15Z
canonical: "help.servicetitan.com/how-do-i-add-a-gl-account-to-a-pricebook-item-if-the-field-is-missing"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I add a GL account to a Pricebook item if the field is missing?

## Problem

Customers who do not export will not have one of the export configurations turned on which then hides the "GL Account" settings field when viewing a pricebook item in ServiceTitan. Since this GL Account field is required for a pricebook item, the customer will get an error not allowing them to save the item.

## Solution

> [!NOTE]
> **Note:** Depending on your account's configuration, you might see one or more of the following:
> 
> - *Items and Pricing* instead of *Pricebook*.
> - *Customer* instead of *Homeowner*.
> - *Procurement* instead of *Inventory*.
> 
> The names are different, but everything works the same way. For more, see [Commercial Personalization Platform - FAQ](https://help.servicetitan.com/commercial/docs/commercial-personalization-platform-faq).

### Use Pricebook Export/Import to Assign GL Account

Use the pricebook excel export to add GL Account to a pricebook item when the field is hidden in ServiceTitan due to account configuration.

1. Go to the navigation bar and click **Pricbook**. In the side panel, click **Import/Export**
2. From this screen click the **Export sub-tab**
3. Make sure the export type is set to "Pricebook (Settings, Materials, and Park Link)" and click the **Export** button
4. Once the export is complete, click the **Download** button
5. In the exported excel file, add or adjust the service, material, and/or equipment information in the corresponding tab and columns.
6. The GL Account column WILL NOT be hidden in the excel export. Go to the items you are adding or adjusting and find the column titled **Account.** Manually enter the account information in that column for the items.
7. Once all updates have been made, go back to the **Import/Export** screen and select the **Import** sub-tab.
8. Make sure the data file type is set to "Pricebook (Settings, Materials, and Park Link)" and "Deactivate Existing Pricebook" is **unchecked**.
9. Click **Upload,** select the saved pricebook excel file and finish the upload.

### Related Content

- [Import and export your pricebook](/commercial/docs/import-and-export-your-pricebook-1)
- [Add and Edit Items in the Excel Export Template](/commercial/docs/add-and-edit-items-with-the-pricebook-excel-template)